New fiberglass door is off at top and bottom

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  #1  
Old 11-11-17, 09:42 AM
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New fiberglass door is off at top and bottom

I installed new fiberglass FRONT DOOR about 4 months ago. The door close and the gap around the door was the same all around. It was square and door was level. I am now getting the door backing away from frame on the side were the lock is at top and bottom. After I put door in I could not see daylight any place around the door edges. Now I see daylight around top and bottom on the lock side. When I close door it closes very easy and says shut. I have enclosed a few pictures to shoe were the problems are. Any idea of what I did wrong.
 
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Old 11-11-17, 10:08 AM
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Did you replace any of the factory screws with longer ones that will reach the stud behind the jamb? Many doors come with a bag of longer screws. Should be at least one long screw in each hinge.
 
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Old 11-11-17, 10:09 AM
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If it protrudes inward on both top and bottom, I would say the door has warped, and you need to get a replacement door to put on the hinges. Contact the retailer where it was purchased.
 
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Old 11-12-17, 12:28 PM
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I did replace the screws that came with the door. I put in longer ones. The door protrudes out from the jam. The door was even with the jam on the key side. Now it is out about 1/4-3/8 of an inch on the bottom and about 1/4 on the top.It is happening on the top and bottom.
 
  #5  
Old 11-13-17, 08:19 AM
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I've had to deal with this one twice on brand new Stanley doors.
I checked how flat the door was with a 6' level and sure enough it was bowed.
I contacted Stanley and told them the issue, how I checked it, gave them all the info on what door it was.
They said they would send out a rep to take care of it.
Rep shows up with no door and had almost no info on his worksheet.
He checks the door and says, yup the doors bowed I'll get you a new one.
Two weeks later he shows up with a new door, the wrong one and it was also bowed anyway.
Two more weeks go by and he shows up with an unbowed door and installs it.
Now the customers mad at me, I did not get paid for months, never again bought a Stanley door.
 
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