Pella vinyl window repair
#1
Member
Thread Starter
Pella vinyl window repair
Does anybody know how to remove a Pella window? These have NO tilt latches. Complete mystery how to replace a pane if broken. Maybe the entire frame and all has to be replaced all over again.
https://www.lowes.com/pd/ThermaStar-...-5-in/50201027
https://www.lowes.com/pd/ThermaStar-...-5-in/50201027
#2
Member
Tried contacting Pella direct?
That will be an interesting conversation
The beauty of a cheap single hung window.
Sorry for sounding so negative but I've been through hell with Pella and Anderson on warranty issues.
If it was me I'd just replace the whole thing with a Simonton double hung and move on.
That will be an interesting conversation

The beauty of a cheap single hung window.
Sorry for sounding so negative but I've been through hell with Pella and Anderson on warranty issues.
If it was me I'd just replace the whole thing with a Simonton double hung and move on.
#3
That would be a side load window, not a tilt window. There are clips you pull out of the frame on the sides (window closed) then you raise the window up about halfway, grasp it on the top and bottom and push to the left. The right side will then clear the frame and you can pull the sash out.
Installation is the reverse.
Installation is the reverse.
#4
Member
Thread Starter
So the clips hold the spring system, then I'm guessing the spring system drops down so that there's space to move the window to the side?
I called Pella and they said they would email me instructions. They sent me nothing. Customer service is a joke at Pella. I'm AMAZED that they have NO video or written instructions on how to change out a broken pane for this window. Ponderous.
I called Pella and they said they would email me instructions. They sent me nothing. Customer service is a joke at Pella. I'm AMAZED that they have NO video or written instructions on how to change out a broken pane for this window. Ponderous.
#6
By the way, a simple Google search will give you the instructions you need. I guess you didn't look very hard.
https://content.pella.com/cs/groups/...pel-024026.pdf
See page 22... The instructions for "removable lower sash". It's pretty much exactly what I said in post 3.
https://content.pella.com/cs/groups/...pel-024026.pdf
See page 22... The instructions for "removable lower sash". It's pretty much exactly what I said in post 3.