Casement window not closing properly

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  #1  
Old 07-07-19, 05:11 PM
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Casement window not closing properly

Hello everyone,

I have a casement window in my house that does not close properly. When closed and locked, a gap remains on the bottom right side between the sash and the seal. I have looked and nothing obvious is blocking it. Can this be solved please? Please see pictures attached.

Thank you

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Last edited by PJmax; 07-07-19 at 07:21 PM. Reason: resized/enhanced pictures
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  #2  
Old 07-07-19, 06:42 PM
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Open the window and take a photo of the locking mechanism... one half is on the jamb, other half is on the sash. Something must be broken... likely a nylon part on the lock arm.
 
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Old 07-07-19, 06:45 PM
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Thank you
I believe the lock works properly. The window does not close all the way but the lock does secure it and therefore beside the lock there is no gap. Just away from it.
 
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Old 07-07-19, 07:47 PM
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If the lock was working properly there wouldn't be a gap.
 
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Old 07-08-19, 04:40 PM
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Where the lock is there is no gap, it secures it well. The gap is therefore away from the lock. The window itself does not close all the way without the lock and the lock is able to push it in where it is located.
 
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Old 07-08-19, 05:12 PM
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Listen... crank your window open and look at the side of the window. If you want help, take a picture of it like I asked you to... you no doubt have what's called a multi-point locking mechanism. The handle does the locking but the sash itself likely has at least 3 points that catch the locking mechanism in order to pull the window shut tightly. The bottom latch must not be catching for some reason. Im not psychic so you need to help me out with some photos.

Otherwise look at a window sash that works in another room and compare it to the one that doesn't. This should be quite simple.
 
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Old 07-08-19, 05:42 PM
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Thank you again. I will when I get home. Are you sure all windows are multi lock? It is a small window and I am pretty sure there is only one latch there that catches it close to the top. They are older windows. Other windows in my house which are longer therefore have two locking handles, one at the top and one at the bottom.
 
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Old 07-11-19, 07:26 PM
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Here is what you need. Maybe.
My Pellas were still under warranty. Someone came out and replaced the "catch". (not sure if that is the proper name. could not find the Pella diagram)

But notice the difference between the 2 pics. One window is drawn in about 1mm further.
I'd be careful - how much you want to go. Glass doesn't bend very well.
Pella probably sells these little thingys.
EDIT: Just read your post. With only one latch, not sure what you can do. My windows have one handle which activates 2 latches.
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  #9  
Old 07-11-19, 08:23 PM
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Ummmm... the window in your first picture is vinyl. So why are you posting a picture of a Pella casement window that is wood? That's like asking a question about an apple and posting a picture of an orange. Your 2 windows are not the same.

Please take a picture of the ORIGINAL window that has the problem.
 
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Old 07-11-19, 09:11 PM
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OMG... Skramy, I just realized that you aren't the original poster, I was really confused there for a while- sorry!
 
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