Good Morning! I had a Reliabilt sliding door installed by my contractor, and when it rains I noticed that we get water on the inside track. Open the sliding door, I see water in that track too. Wondering if water is running down door, penetrating in between? How can I prevent this? Weep holes on outside are open and clear. Contractor had originally had them covered with the first water issue we had, he forgot to take off the cover. This is a Reliabilt universal door. Contractor says its not his work, it's a manufacturers problem, he only works with Anderson and since I supplied the door "no name door" I need to contact Reliabilt. So before I need bail, I am hoping that someone can give me some guidance. Many thanks! [i]outside track, water[/i] [i]inside track water[/i] [i]new door[/i] [i]weep holes outside, outside tracj[/i] [i]noticed this today[/i]

On my wood non tilt up/down sliding window, there is a plastic "wedge" on each side. I believe they wedge against the channel balance to keep the balance along side the window, and to keep the window in the window frame. However, mine has apparently failed. On several ocassions I saw the window balance has slid past the wedges. What are these wedges called? I want to buy replacement.