Water in sliding door track


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Old 09-10-20, 07:22 AM
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Angry Water in sliding door track

Good Morning! I had a Reliabilt sliding door installed by my contractor, and when it rains I noticed that we get water on the inside track. Open the sliding door, I see water in that track too. Wondering if water is running down door, penetrating in between? How can I prevent this? Weep holes on outside are open and clear. Contractor had originally had them covered with the first water issue we had, he forgot to take off the cover. This is a Reliabilt universal door. Contractor says its not his work, it's a manufacturers problem, he only works with Anderson and since I supplied the door "no name door" I need to contact Reliabilt. So before I need bail, I am hoping that someone can give me some guidance. Many thanks!

outside track, water

inside track water

new door

weep holes outside, outside tracj

noticed this today
 
  #2  
Old 09-10-20, 08:25 AM
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That looks exactly like my patio door but I dont recall seeing water in there, mostly the roof overhang prevents water from getting to that area. But with wind driven rain it;s going to run down the window right into that area! Looks pretty normal to me!
 
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Old 09-10-20, 08:36 AM
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Thanks for your input! I never had this issue with my old sliding door, does yours have the fuzzy weatherstripping on the bottom of the sliding door? I was thinking if this is collecting so much water maybe it should be vinyl??
 
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Old 09-10-20, 08:41 AM
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That's pretty normal on some low end doors & slider windows and is mainly a cosmetic problem. Water can get past the weatherstrip and needs to drain off the ends of the bottom track to get to the weep holes. The water should never get so deep it overflows into the house. Weep holes under the rail can let water in just as well as it lets water out. So it's a catch 22.
 
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Old 09-10-20, 08:57 AM
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Being that the installer was rather confused as to how to install this door, I am not sure that the hole under the track is open or closed. Should I even try to check that or just live with it lol?
 
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Old 09-10-20, 09:13 AM
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For that door it is normal. You can see the outer weep hole so it is not upside down and there is nothing to check... Nothing to worry about.
 
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Old 09-10-20, 09:24 AM
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THANK YOU!!!! I really appreciate your time and input.
 
 

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