Major problem, New window installation


  #1  
Old 07-04-21, 09:35 AM
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Major problem, New window installation

Hello everyone, I hired a tradesman to install new windows. He was suppose to install brick mold style windows and he said the style we got were not the right kind. These new windows now need 3 1/2" extensions boards boards installed on the inside to be flush with the drywall to do the trim. The two windows that are installed in the garage don't look to bad because they are recessed in surrounded by brick. The four other windows that are installed are surrounded by J channel and aluminum siding, these windows protrude about an 1" or so out from the J channel rather than being flush as are the old brick mold style. They had to cut the opening wider(took out both 2x4 jambs and replaced with 1x4) and higher(took out a 2x4 on the header? at the top) We still have the two big picture type windows in the dining and living room left to do plus three smaller windows in the basement. The four windows installed in the siding look like hell and we really don't want him to continue. Any good ideas as how to proceed?

any replies are greatly appreciated
 
  #2  
Old 07-04-21, 10:15 AM
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You proceed by not installing additional windows and get the right one.

You didnt say, who measured and ordered the windows?
 
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Old 07-04-21, 10:33 AM
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He measured and ordered them and he admitted they weren't the right windows but proceeded to install, so I thought he could work around that, but it does look like an abortion. The sad part is he isn't a bad guy and I do understand his position. He did have brick mold on his own penciled measurement sheet, but he is not sure if he told them and I personally know there are rifts between installers and the window dealers who takes the blame.
 
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Old 07-05-21, 07:11 AM
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Have you already paid him for the windows and install?
Sounds like he didn't know what he was doing from the start.
 
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Old 07-05-21, 12:39 PM
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The installer and his helper know what they are doing except when he ordered the windows he forgot to tell the sales people they were to be brick mould style, So the new windows are about one inch wider and higher. It was the extra work cutting out and removing the header and jambs by an inch that caused the J channel to get banged up which made this install look bad. He paid for the windows and I haven't paid him anything. We did have a meeting this morning and came up with solution to dress up the windows. Will know more later this week. I hope.
 
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Old 07-05-21, 07:37 PM
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good luck with working it out
 
  #7  
Old 07-06-21, 05:20 AM
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Please post some pictures so we can see what your seeing.
 
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Old 07-06-21, 06:42 AM
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As far as photos I'm not too proficient with my computer skills, but the installer is making his own capped brick mould and j-channels and it actually looks quite good, much better than the old vinyl windows that were brick mould style.
 
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Old 10-25-21, 10:39 AM
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Now that it is done the inside looks very good, much better than we imagined and outside also looks better with what he did. He also gave us a very good price as he took a good loss on his profit. He was happy to be out of a jam and we are pleased with the outcome. We live in a small town in a rural agricultural area where most people still have morals and integrity, thank God.
 
 

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