Kenmore Icemaker NOT FILLING


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Old 03-20-06, 08:31 AM
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Kenmore Icemaker NOT FILLING

Hello,

I have a Kenmore Model 363 Refridgerator and my ice maker is not filling. I have replaced the dual water valve, made sure the fill tube is not clogged, but still am not getting any water to icemaker. My water dispenser in the door works fine, the ice maker actually goes through it's cycle properly, but won't fill after completing the cycle. I have double checked to make sure there is sufficient water pressure, etc. I purchased the fridge new in 1997. Can't seem to find any other possible solutions from what I've already done. Any help would be appreciated. My email is: juke15@att.net
 
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Old 03-20-06, 02:40 PM
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Recheck your model number,
363 is only the first 3 digits.
It should look like 363.12345678
 
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Old 03-20-06, 02:56 PM
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Kenmore Refridgerator

Yes, the model is: 363.9562582

Any help would be appreciated.
 
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Old 03-20-06, 03:09 PM
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Home icemakers I am familiar with send power to the water solenoid after the heater loosens the cubes and the ice is dumped.
You can first check to see if the water solenoid is energizing during this cycle and if it is the solenoid may be plugged or otherwise not opening.
 
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Old 03-20-06, 04:18 PM
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Kenmore Ice Maker

Hello Greg,

I purchased a brand new water valve (dual solenoid) and installed. It was the correct replacement for the old one. It appears to me that the ice maker is not communicating with the water valve solenoid for some reason. It doesn't even attempt to come on or try to work.

Thanks,
Berry
 
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Old 03-20-06, 05:44 PM
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363s were made by GE.
Which one of these ice makers do you have?

Number 1

http://i29.photobucket.com/albums/c264/Genx65/OLDGElarge.jpg

Number 2

http://i29.photobucket.com/albums/c264/Genx65/IM3large.jpg
 
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Old 03-20-06, 07:10 PM
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Kenmore Ice maker

Hello,

I have the #2 icemaker.......Thank you.
 
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Old 03-20-06, 08:47 PM
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Ok take a small screw driver and manually turn the small motor
gear counter clockwise a half turn or so. Does the ice maker start to
cycle on it own?
 
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Old 03-21-06, 06:46 AM
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Kenmore Ice Maker

Ok, before I try that, let me say that the ice maker will cycle on it's own if I move the "arm". It will run through the cycle of dumping but it won't fill up with water after completing the cycle.

With that said, do you still want me to try the small screw driver and make it cycle on it's own?

Thank you.
 
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Old 03-21-06, 12:09 PM
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“With that said, do you still want me to try the small screw driver and make it cycle on its own?”

Not right now but maybe later.
I wanted to see if the unit ran at all. Looks like you’ve answered that question. Do you have and know how to use a multimeter? If not do you have a test light? It could be about anything you could check 120 volts ac with. (not the automotive type)
 
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Old 03-21-06, 07:49 PM
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Kenmore Ice Maker

Yes, I have a volt meter. Just tell me which setting to put it on and what I should test?

Thanks!
 
  #12  
Old 03-22-06, 10:02 AM
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If the meter is auto ranging just turn it to the AC volt setting.
If not then turn it to the next highest setting that goes above
120VAC. You might try and plug the probes into a wall outlet
to make sure its working ok. Once you’ve done this then go to
the ice maker valve solenoid and disconnect the electrical plug from it. If it’s a double solenoid make sure you get the right one. Insert one meter probe into each terminal of the ice maker solenoid electrical plug. Make sure you have a good connection. Next run the ice maker through a cycle. Keep your eye on the meter. It should read 115vac for several seconds towards the end of the cycle. If not then the problem is more than likely either a bad connection where the ice maker plugs into the wire harness or the ice maker itself.
 
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Old 03-22-06, 11:38 AM
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Kenmore Ice Maker

Hello,

I checked the correct lead to the water valve solenoid while running the ice maker through it's cycle. I did NOT get any reading at all on my voltmeter during or after the ice maker cycled. I am confident I did this procedure correctly. I have checked to make sure that the water valve is functioning. (I took reading from both of them).

I tested the correct connection. What does this tell us?

Thank you,
Berry
 
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Old 03-22-06, 11:58 AM
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"What does this tell us?"

That the voltage normally sent by the ice maker is not making it to the valve.
The problem is more than likely either a bad connection where the ice maker plugs into the wire harness or the ice maker itself is at fault.
 
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Old 03-24-06, 09:53 AM
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kenmore ice maker-not filling

What now should I do regarding the ice maker? I have checked the plug assembly inside the ice maker department and it appears good. Someone mentioned something about "contacts". How do I trace the wiring to the solenoid to determine where my problem might lie?

Thank you,
Berry
 
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Old 03-25-06, 12:27 PM
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“What now should I do regarding the ice maker?”

As long as the harness connections are OK you will
need do something with the ice maker itself.. either repair or replace. Repair may be possible depending on what’s wrong with it. There is a switch inside the ice maker head that turns the water valve on. It may be a micro switch.
 
 

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