Maytag Neptune Washer Series Number?


Old 05-05-06, 10:23 AM
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Question Maytag Neptune Washer Series Number?

Hi. I purchased a Maytag Neptune Washer (as a set with the dryer) from Sears in October of 1999. We have been very happy with the washer up until recently. Recently, the washer was occasionally having problems completing a cycle - it would just stop and shut off in the cycle (no particuliar place in cycle). I "ignored" the problem and it went away. Since two days ago, I can't ignore the problem because it won't go away! My washer won't go through a complete cycle anymore. I have tried unplugging the machine and plugging it back in, changing all of the settings and different wash modes (regular or delay), I have tried cussing at it, pleading with it, and walking away from it.

I am suspecting the timer or the board. However, I don't know what kind of multimeter readings I should be getting from the timer. The timer was being pretty loud for awhile and the knob on the front of the panel doesn't turn by itself anymore - that why the timer was a suspect; although I know it plugs into the board, so that is why the board is suspect also.

I don't see any place in my paperwork that shows me the series of my washer and dryer. I had went to the Sears Parts web site and see that the part ordered is dependent on the series. The following is my model and serial number. Can anyone help me to determine which series I have?

Model No. MAH4000AWW
Serial No. 42304941WU
Purchased 10/1999

Last edited by AKBessy; 05-05-06 at 10:33 AM.
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Old 05-05-06, 06:31 PM
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I would say the timer is the culprit.. there hould be a diagnostic sheet in the console on testing.... series shld be 10
Old 05-06-06, 01:19 AM
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Diagnostics and series number

Thanks for replying bambiblaster. Ya, we found the diagnostics sheet, but my husband was hoping to see some specified voltage numbers on the sheet and didn't. I have a copy of the wiring diagram that came with the washer and it doesn't look like the series 10 diagram that Sears is showing on their web site. I was concerned because as I looked at it last night, I didn't see any discernable differences between the series 11 diagram and the series 45+ diagram - I am sure there is some difference and I really need to sit down when I am not tired and look them over carefully. I just keep thinking that there should be something in the model or serial number that tells me what series.

I sure am going to miss my washer this weekend! Hehehe. A humbling visit to the laundry mat will do me some good. At least, my dryer still works!

If anyone has some further input on my search, I sure would love to hear it.
Old 05-06-06, 02:15 PM
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Ok, got it figured out

Again, thanks for the input bambiblaster. Once we sat down this morning fresh and awake, we got our "tools" figured out. The diagnotics you referred to do show what we need or wanted to know. As for the series, I looked at the different sheets again and spotted a major difference between the series 11 and series 45+ sheets. The series 11 matches the paperwork we got with our washer, so we have a series 11.

It really does pay to tackle projects when you are not tired!

Have a good day everyone.

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