kenmore front loading washer won't drain


Old 08-02-09, 02:58 PM
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Location: Ontario, Canada
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kenmore front loading washer won't drain

Already removed front panel and cleaned out drain. It makes a loud humming-type noise when trying to drain, but no water comes out. Do we need to replace pump? Is it fairly easy to replace it ourselves?
Any advice would be appreciated. Thanks
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Old 08-02-09, 03:47 PM
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Can you post the model #? The noise you hear is coming from the pump motor? Take it apart and see if there's an obstruction in the pump jamming the impeller. Be ready to catch water, unplug the machine first.
Old 08-02-09, 05:31 PM
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if the drain hose is not clogged then the pump is bad
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