GE Atica Side by Side freezing the veggies

Recently replaced the mother board (frig is 7 yrs old) because it completely stopped freezing on the freezer side. That seemed to resolve that issue. Now it appears that the veggies are freezing in the veggie box plus the water out of the dispenser has stopped. Have turned down the settings but still having the same problem. Any thoughts out there?

 

Posting the model number would be helpful.

 

model number is PSS25MGNBB

 

Usually what I see in this situation is a broken damper door. It is located inside the "Fresh Food Inlet" assembly. It is a T shaped ducting assembly located at the top/back of the refrigerator. It is a pretty big DIY job though, but if you have good mechanical skills it is not extremely difficult to replace. Here is a link:

Part 1055112 from RepairClinic.com

Note the part is upside down in the image.

As for the dispenser not working, most likely the water tank in the refrigerator is frozen and it will need to thaw. Hopefully it didn't crack when it froze.

 

Thanks! I'll give it a go.
Is there any relationship with the frozen water line and the broken damper?

 

The damper is what controls the freezer air entering the refrigerator section. With the damper door being broken, it is allowing too much freezer air into the refrigerator resulting in frozen food and water tank. However the assembly should be removed and checked to see if in fact the damper door is broken. When looking inside the assembly it should be very noticeable that the door is broken and loose. Most likely this is the problem. Does the digital readout read a lower temperature in the refrigerator section than what it is set at? If so, that convinces me even more that the damper door is broken inside the assembly.

 

Why would it be the damper letting in too much cold if the temp is getting too low in the fridge section. The temp control should shut off the compressor to maintain the set point -shouldn't it? That is the idea of the temp control.

If cold entered the fridge to try to make the temp get lower say than 35 degrees, the temp control (if set to the right setting)should shut off and stop the compressor and the fan that blows it in the fridge section.

Turning the temp control setting to a higher number should solve the problem, if it works. And if that is not working, often they can be recalibrated. I just once again successfully recalibrated one that got so far off that the tenants had refrigeator stuff freezing, even though they turned the temp control to be hotter (down to about the number 1/2...below 1.....very close to them turning it off completely), yet it ran on and froze stuff in fridge section. In other words, a free repair....no part needed.

The frozen water line may be a result of if the unit is running on longer and cooler thn it should, chilling the area colder than what it should be - perhaps. I really do not know on that one. But if you first fix the temp control issue, you may resolve the other. And if not, then you move onto that issue.

 

Thanks for your input.
There are two settings on this this. Current set at 6 for the freezer side and 6 for the refrigerator side. Never had this problem for the first 7 years until I replaced the mother board and it is only within the veggie drawer. If veggies left on the shelf with the milk, etc it's fine.
So are you saying that the number on the refrigerator should be lowere or higher than the current setting?
How does one recalibrate a temp control if that's what it needs? Would like to try all avenues. Will also dismantle the damper unit and inspect it as well. Not a cheap part so I'd like to make sure. Thanks again for everyone's inputs on this.

 

Try setting the fridge section setting to say 4 and see what happens. We can discuss calibration if need be. 6 is to high. High numbers are colder and low numbers are hotter.

The motherboard is a coincidence, I think.

 

The motherboard reads the freezer thermistors to cycle the compressor on and off. It also reads the thermistors from the fresh food section to open and close the damper to regulate the refrigerator temperature.

I have seen this several times in the past. The upper shelves don't freeze but everything in the bottom third of the fresh food section does.

 

Where is the temp sensor located in this model?: Freezer or fridge section?

You would think that even if a damper got stuck say wide open, that if the sensor was in the frigde section, the temp control would shut off the machine at set temp.

However, if the sensor were in the freezer section, I could see where then it be possible for the fridge temp to get too low if the damper were open beyond that which was the normal positon for X freezer degrees.

But he did have the number of the control, he said, to 6. Sounded on the high side (too cool) to me.

 

This unit should have thermistors located in both the fresh food section and freezer section. I believe the control goes from 1-9. Some models give the reading in degrees though. 6 is a little on the cold side but it shouldn't get cold enough to freeze the water tank.

 

After my last post, I got tied up unfortunately by having to go to work. But I wanted to ask you if on that unit, or side by sides in general - at least newer ones - if they have more than one damper controlled vent leading from freezer into fridge - say one high and one low on the interior, side. If so, I could see how if one malfunctioned, especiually if individually thermistor controlled, that could cause his problem. But with only one damper, it seems like that if the fridge section sensed it was getting too cold, that it shut off - so it seems to me anyway.

I hope we hear back from bitter.