New LG has whistle noise when filling with water.

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  #1  
Old 12-03-10, 05:45 AM
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New LG has whistle noise when filling with water.

I had hoped these units would be quieter then my old top loaders but I found they are really about the same. However the washing machine puts out a high pitch noise when filling with cold water. I can hear it coming from the back of the machine. It sounds exactly like a steam pot and can be heard all over the house. I reduced the water pressure to about a 1/4 turn open but im sure it needs more pressure than this. Please help! LG called it normal but my parents LG's don't do this. I am starting to think its coming from the filter on the cold water fill at the back of the machine.
 
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  #2  
Old 12-03-10, 08:40 AM
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I would try removing the screen on the cold side to see what happens. Some new hoses have screens in the also at each end. It may be normal sound though. I have a front loader and it makes crazy whistles, clicks, pops, door locks, ect... What kind of valves? I have seen washers come loose and resrict flow, but usally with a da-da-da-da-da-da-da-da-da-da sound.

Mike NJ
 
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Old 12-03-10, 09:07 AM
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And if the hoses are the Flood-Stop type...that may be part of it. I've heard that that can happen sometimes.
 
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Old 12-03-10, 10:26 AM
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Those hoses are the ones that came on the washer. I did pickup a set of stainless hoses thinking I had to purchase my own. I assume I can give those a shot. The whistle is loud. I can handle all the other noises no problem. But that whistle noise is just awful and can be heard in the living room with the door shut. I also found that Bestbuy install team put the drain hose about 3ft into the wall. I read in the manual to make sure only about 4 inches is installed. all the hoses lay loose behind the washer. Not sure if that is normal or not.
 
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Old 12-03-10, 10:40 AM
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I would turn off the water, remove the hoses and check the screen on washer hot and cold side. I am on a well and mine clogg with sediment time to time. Remove and screens from your new hoses and install them.

Try it. Sound still there?

If so shut off hot water valve and fill washer with cold. Sound there?

If not close cold and open hot. Fill washer with hot water. Sound there?

Even though you may think your only filling with cold water these new machine have temp control which means it still mixes alittle hot in the cold. Make sure if your machine has this set to COLD or HOT not COLD OR HOT ATC (auto temp control)


If one and not the other even though new a selonoid could be faulty and should be covered under warranty.

Mike NJ
 
  #6  
Old 12-03-10, 12:05 PM
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I will give it a shot. I know when i turn the washer to use cold only it does it and turning the cold water pressure down eventually turns the problem off.
 
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Old 12-03-10, 12:44 PM
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Sound like it may be your shut off valve. But try all then let us know. Do you have regular stopd? Single lever?

Mike NJ
 
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Old 12-03-10, 02:23 PM
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New washer call the service department of company you need a new cold water fill valve, Have seen this a couple of times.
 
  #9  
Old 12-03-10, 02:23 PM
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Its a twist valve. Never had a problem with the last machine but it was an older top loader. Whistle driving me nuts.
 
  #10  
Old 12-03-10, 02:27 PM
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Originally Posted by pugsl View Post
New washer call the service department of company you need a new cold water fill valve, Have seen this a couple of times.
So this is actually part of the washer? I got Bestbuys Black Tie warranty thing. I guess I will contact them. Its an LG (Red ones from Black Friday Deal). I've heard thier service department is a nightmare. I hope Bestbuy handles this instead of me dealing with LG.

I will get this on video and put it on you tube to make sure this is right. Sound is from the back of the unit for sure.
 
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Old 12-03-10, 02:33 PM
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Good luck please keep us updated.

Mike NJ
 
  #12  
Old 12-04-10, 06:18 PM
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So I made a video so you guys can listen. Noise is driving me insane. I almost can't take it. Even through shut doors its heard in the house.

This isn't normal right?

YouTube - LG Front Load Washer Whistle Noise.
 
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Old 12-04-10, 06:34 PM
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You did not change the hoses to your braided hoses you said you did???????
And did you check the screens???? I would think not..... Do that then let us know..
 
  #14  
Old 12-04-10, 06:58 PM
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I never said I changed the hoses to braided line???????? I said I was going to but I wanted to first document the noise so others who run into my problem will use this to help trouble shoot their own. I wanted to also verify the noise was not normal. Hoses and screens are all brand new although I will check the screen and see if I can locate any abnormality. Please keep in mind I lose 30$ as soon as I open that packet of stainless hoses I had planned on returning. So you can understand why I wanted to make sure this noise is not normal.

Brian
 
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Old 12-04-10, 07:12 PM
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OK let us know. I vote cold valve......
 
  #16  
Old 12-04-10, 07:15 PM
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So that is something LG has to replace correct?
 
  #17  
Old 12-04-10, 07:19 PM
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No that is yours if thats what it is. $ 249 to change here in NJ. $373 for single lever in NJ
 
  #18  
Old 12-05-10, 04:57 AM
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Valve in washer LG, Valve in wall yours. Most likely valve ion washer under warranty.
 
  #19  
Old 12-05-10, 04:11 PM
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Tried without screen and still got noise. Tried different hose and still got noise. Stuck a towel over the inlet part of the washer and found the noise was more muffled. It's coming from the washer so I contacted BestBuy to have them come take a look.
 
  #20  
Old 12-08-10, 01:39 PM
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So the repairman showed up and said it was normal and he hear's it all the time. Said its because of narrow hose feed that creates backpressure as the unit throttles the water supply. He said I can get a whole new one since I am within my 30 days of purchase so I am going to do that. The 2nd hose I tried was much larger then the current one and there was no change in sound. My parent's LG units dont do this and either does my nieghbors. Am I wrong for thinking this should not have this high pitched whistle noise? Guy was asking me if I left this in or that in from the old hose. Freakin thing came with the hoses already installed and then Bestbuy installed it.
 
  #21  
Old 12-08-10, 03:00 PM
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All he had to do is replace cold water valve and problem solved, But quicker to replace washer as probably would to have to order part.
 
  #22  
Old 12-10-10, 03:49 PM
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I have a new unit coming out next Sunday. Will let you guys know if it does the same thing.
 
  #23  
Old 12-11-10, 06:17 AM
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FWIW, we have an LG washer that's about 2 months old, not same model, but it's so quiet we hardly know the cycle is running.
 
  #24  
Old 01-09-11, 09:56 AM
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SO I need to follow up to this thread. The guys showed up to swap my washing machine forgot to bring the washing machine.. I had to reschedule again. Then I get a call the day of delivery telling me the unit is no longer available and out of stock. I had to go back to the Bestbuy store and argue with them. In the end I paid a bit more for some Samsung units which were Red and looked nice. I hope they are as good. This is the last time I buy anything from Bestbuy. This has just cost me time and stress I don't need. In the middle of all this I lost my job as well. Great way to start the new year! Wish me luck on the Samsung's. At least they are a 2010 model and not discontinued.
 
  #25  
Old 01-09-11, 06:14 PM
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So the Samsungs are in and working. No more funky high pitched noises. The units are quieter then the LG. They are by no means silent of course but they are for sure quieter then the LG models. I have a steam function on the dryer with these which is nice. Overall I am happier with these units. Something I noticed is that the clothes dont have as strong of a detergent smell as the LG's did. Maybe they are doing a better job of rinsing. I do wish they had an Extra Water features like the LG did. Overall I am way happier with the Samsung units.
 
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