GE Washer stopped draining. Large dry chunks of detergent in the basket.


  #1  
Old 12-20-12, 06:51 PM
T
Member
Thread Starter
Join Date: Jun 2012
Posts: 14
Upvotes: 0
Received 0 Upvotes on 0 Posts
GE Washer stopped draining. Large dry chunks of detergent in the basket.

My GE washer ( WSSE4220AWW)stopped draining today. The last time the washer drained, it left behind some large chunks of what appears to be dried up detergent several inches in size. These were left behind with the clothes in the basket. What would have caused that and could it be clogged?

I removed the front and when I turn it back on there is a humming sound coming from the motor in the front right. If I move the fan on it, and turn it back on, the fan moves back to the original position and seizes? What would my next step be?
 
Attached Images  

Last edited by tomhamilton; 12-20-12 at 07:35 PM. Reason: added model number
  #2  
Old 12-20-12, 08:24 PM
pugsl's Avatar
Forum Topic Moderator
Join Date: Mar 2008
Location: United States
Posts: 8,161
Received 77 Upvotes on 70 Posts
Most likely you have something stuck in water pump. Will have to take hoses off and see if something in it. If not than you will have to replace pump. Will have up to 20 gallons of water in tub it did not drain. Iuse a wet dry vac. to get water out.
 
  #3  
Old 12-20-12, 11:33 PM
PJmax's Avatar
Group Moderator
Join Date: Oct 2012
Location: Jersey
Posts: 63,159
Received 3,627 Upvotes on 3,251 Posts
These were left behind with the clothes in the basket. What would have caused that and could it be clogged
Usually soap doesn't just cake and get left behind like that. For you to be seeing large chunks inside the drum it must be building up on top of drum. I used to have issues with powder before I switched to liquid clothes soap.

Like pug says.....you'll have to make sure tub is empty or pump it out. Even after you remove all the water you can see....there is more in the lower part of the drum and water pump lines. You'll need towels down. Remove hose going from bottom of tub to water pump. You'll probably find some chunks of soap in there too jamming the pump.
 
  #4  
Old 12-22-12, 08:15 PM
T
Member
Thread Starter
Join Date: Jun 2012
Posts: 14
Upvotes: 0
Received 0 Upvotes on 0 Posts
The chunks do look like caked powder. We have always used liquid detergent but the washing machine came with the house so the previous owners may have used powder in it.
 
  #5  
Old 12-22-12, 08:19 PM
T
Member
Thread Starter
Join Date: Jun 2012
Posts: 14
Upvotes: 0
Received 0 Upvotes on 0 Posts
The water pump was blocked by the hard caked powder detergent that I mentioned earlier.

New problem: When I disconnected the hoses, a good amount of water poured out right on top of the water pump motor. I have it setting in front of a fan to dry it out. How long should I wait before hooking it back up? I would like to put everything back together tomorrow. That would be about 10-12 hours of drying. Would that be safe or should I wait longer before hooking it back up to the electric, etc.
 
  #6  
Old 12-23-12, 01:58 AM
pugsl's Avatar
Forum Topic Moderator
Join Date: Mar 2008
Location: United States
Posts: 8,161
Received 77 Upvotes on 70 Posts
Should be ok make sure there is no water trapped in it
 
  #7  
Old 12-23-12, 01:12 PM
T
Member
Thread Starter
Join Date: Jun 2012
Posts: 14
Upvotes: 0
Received 0 Upvotes on 0 Posts
The pump is work again, Thanks. However, now the basin won't spin. With the front removed, I can see that the belt is spinning and causing the aggetator to spin but it looks like the basin is "loose" so it is not spinning. I stopped everything and from the inside of the basin I can manually spin it. i can also lift it a little bit. Shouldn't it be held in place? How would I go about "locking" it back in place, so to speak?
 
  #8  
Old 12-23-12, 05:18 PM
pugsl's Avatar
Forum Topic Moderator
Join Date: Mar 2008
Location: United States
Posts: 8,161
Received 77 Upvotes on 70 Posts
Water will pump out and keep pumping until the timer tells it to spin. The belt may be still wet or the transmission is bad. Are you saying the basket in the tub is loose? or that the tub moves around.
 
  #9  
Old 12-23-12, 05:35 PM
PJmax's Avatar
Group Moderator
Join Date: Oct 2012
Location: Jersey
Posts: 63,159
Received 3,627 Upvotes on 3,251 Posts
Check out this thread......seems like similar problems.

http://www.doityourself.com/forum/el...se4220aww.html
 
  #10  
Old 12-23-12, 05:39 PM
T
Member
Thread Starter
Join Date: Jun 2012
Posts: 14
Upvotes: 0
Received 0 Upvotes on 0 Posts
Thanks for your help. The hub seems to be the problem. I posted pics in my other thread: http://www.doityourself.com/forum/el...se4220aww.html
 
 

Thread Tools
Search this Thread
 
Ask a Question
Question Title:
Description:
Your question will be posted in: