Maytag washer drum off balance

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Old 01-15-13, 07:01 PM
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Maytag washer drum off balance

I made the mistake of washing a pillow in my stackable Maytag washer (model unknown; I am in a rental apartment, but responsible for any repairs to washer/dryer. I have no manual or paperwork. There is a sticker on the washer that says Commercial Maytag Duty).

The pillow brought the drum off balance after the first draining, before the rinse cycle, and even though I pulled the pillow out as soon as I realized this (after 3-4 bangs), the damage was done. This has happened to me once before and cost me $130. Is there any way I can fix it myself without having to call the repairman?
 
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Old 01-15-13, 07:06 PM
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The model number plate should be in the washer or dryer door area.

Without knowing the exact machine I would say that either a spring broke or came unhooked.
You should be able repair yourself.

Close to either style ? All electric ?
 
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Old 01-15-13, 07:48 PM
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Thank you. It is Model maytag lse7806ace, all electric. It looks like the larger one of the images you attached.
 
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Old 01-15-13, 08:52 PM
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Here is the manual for your unit. It's in a PDF format. You can download it and print it if desired.

http://shared.whirlpoolcorp.com/asse.../6_3160890.pdf

The above link is just the owners manual. I'll leave a link for the parts as soon as we determine the issue.

I'm looking at the parts manual right now. What is the exact problem ?

Looks like drum is not centered or is leaning ?
or looks normal but spins off balance now ?
 

Last edited by PJmax; 01-15-13 at 11:36 PM. Reason: correction
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Old 01-16-13, 05:50 AM
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Thank you for your kind reply, PJmax. It looks normal, but spins off balance. There is a tremendous racket when it spins, and you can actually see that it is off balance when it is spinning.
 
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Old 01-16-13, 04:10 PM
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Dose it spin off balance with nothing in it?
 
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Old 01-16-13, 04:32 PM
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This machine has a lot of parts in it to dampen the tub and keep it on a steady spin course.
My current thought is the spring broke.

It has a cement ring that is inside tub under agitator.
It has a dampener and dampener pads under the tub. (parts # 7 and # 8)
It has a centering spring in the back under the tub. (part # 6)
http://www.searspartsdirect.com/part...&prst=&shdMod=

Based on your reply to Don's question....we'll try to narrow it down.
 
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Old 01-17-13, 06:40 PM
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Thank you both. I tested it just now and it does not seem to be spinning off balance when empty.
 
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Old 01-18-13, 02:39 AM
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Try 3 or 4 towels and see what happens, Take front off I think there are 2 screws in bottom and front will come off, Should be 3 springs holding tub down make sure they are there and not broken. If you have 6 springs let us know as there is a different problem with that.
 
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Old 01-18-13, 07:08 AM
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will try that this weekend and let you know how it goes!
PS Should those be wet towels?
 
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Old 01-18-13, 01:35 PM
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Just do a small load with the towels. They need to be wet
 
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Old 01-21-13, 08:33 PM
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I did a load with towels and it was fine. Then I did a small load of regular clothes; again fine. I thought I was out of the woods, and did a load of sheets and towels, and the banging started again on the spin cycle. Meanwhile, I found the bill from the repairman the last time that this happened. This is what he wrote:
"Adjusted bottom back into track, tested on spin, (illegible) corrected itself. Hold for customer to test 1 week."
Thoughts?
 
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Old 01-21-13, 09:20 PM
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Apparently the 130.00 was for the service charge since he didn't replace any parts.

The only thing I can think off is that a spring(s) came unhooked. No way of knowing without looking.
His "adjusted back into track" could have been reconnecting a spring.
 
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Old 01-22-13, 05:57 AM
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Aha. Any chance you could walk me through how to open the machine and try to reattach the spring?
 
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Old 01-22-13, 02:39 PM
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Lower panel 2 screws in bottom, remove screws and I think panel slides down and off. Look for 3 springs spaced around tub. If 6 springs let us know.
 
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Old 01-22-13, 07:37 PM
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I took the panel off and saw the 3 springs. They are all intact and attached. Nothing appears to be out of order "down there." What to do next?
 
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Old 01-23-13, 03:49 AM
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Unusall problem with your washer, The 6 spring washer I have a fix not sure the same fix works for the 3 spring models. 6 spring model fix is to replace all springs and the snubber, fairly large job as transmission has to come out..
 
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Old 01-26-13, 08:40 PM
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The link I have added does not answer your question, however this site gives a step by step description how to disassemble your machine.
If you search his page you may find what you need. The Performa washer thrust bearing
 
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Old 02-22-13, 02:47 PM
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I wanted to thank all of you for your very useful help and hand-holding. I followed pugsi's help and the drum seemed to balance itself with a "trial" wash, no more intervention was needed. You gave me the confidence not to call the repairman but to try to figure it out myself. Thanks again!!!
 
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Old 02-23-13, 02:30 PM
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So you didn't actually replace any parts ?

Thanks for stopping back and updating us.
 
 

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