KitchenAid Refrigerator

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Old 09-01-13, 01:06 PM
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Question KitchenAid Refrigerator

I purchasesd a KitchenAid Superba Refrigerator and the past month have been struggle with the Freezer. It seems to be Thawing excessively, is how I'm going to put it. Also it's dripping from the Ice Bin, suppos that's from it not being Cold Enough in the Freezer. What I've tried/checked so far...This past week I unplugged the Fridge and let the Freezer thaw completely out. After it was Free of Ice, I plugged the Fridge back in and it seemed to be cooling good. Yesterday it started dripping again from the Ice Bin and not freezing anything. What could it be BESIDES the Drain Tube being blocked, don't believe that's it. Please help me figure this out, very stressful. Thank You!
 
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Old 09-01-13, 01:10 PM
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Did you buy this refrigerator new or from a decent used appliance store? There should be a warranty if you did. Even on a used refrigerator there should be at least a thirty day warranty.

Also, I'm curious as to why you have randomly capitalized several words in mid-sentence.
 
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Old 09-01-13, 01:18 PM
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The fridge was purchased at a local reparable used appliance store...the bad thing is its been over 30 days which was what was given at time of purchase. Owned it approximately 5 Months now. Sorry used to explaining things to my fiancť and I usually have to put some sort of Emphasis on the "important parts" or I won't get the correct answer I'm searching for. Like the Drain Tube being clogged which is the answer I'm finding on the Internet. Checked that...no clog.

Any ideas? Thanks for replying.
 
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Old 09-01-13, 01:29 PM
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I would like to fix it myself if possible, would rather not take it back to the same appliance store and give them more money for a fridge that should not be failing within a year of owning it. Thanks again for your time.
 
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Old 09-01-13, 05:26 PM
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If you manually un-thawed the unit and it was fine for a few days then your problem is a defrost issue. The unit should go into self defrost around every 8-10 hours. The compressor and fans get shut off and a heating element is energized in the evaporator to melt the ice. The defrost cycle should only last roughly 10 minutes.

If the heating element or the defrost thermostat is defective then the defrost function won't be completed and you'll have a mess and partially clogged coils which will clog quickly.

With a model number I could give you further info on testing methods.
 
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Old 09-01-13, 06:17 PM
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Model Number is KSRS22OGNN00. Just so ya know, the O after the 22 is the letter O and the two at the end are the number0. I can't thank you enough for your help.
 
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