Kenmore Washer 110.21202010 will not final spin

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Old 02-09-14, 12:06 PM
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Kenmore Washer 110.21202010 will not final spin

My Kenmore washer model 110.21202010 does not spin to finish the load. It will fill and agitate. Water will pump out, but the washer never spins during spin cycle. During the wash cycle, the indicator lights are on for "Wash" and "Lid Locked". Towards the end of the wash cycle, the "Lid Locked" light starts flashing. When the "Wash" light turns off and the "Rinse" light comes on, the "Lid Locked" light is still flashing for about 2 minutes. About 2 minutes into the rinse cycle, the "Lid Locked" light goes completely off and stays off. The washer eventually gets to "Cycle Complete", the the clothes are still wet having not been spun at the end.
 
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Old 02-09-14, 12:59 PM
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PJ Max found the tech sheet for W10280489 which is the same washer with a whrilpool name on it. About a 40 page manual and way to hard to ex plane it. Some of the usual problems are Lid lock (don't think it is your problem but could be wrong) Shifter very common, control boards and more. If you can find tech sheet page 2 tells how to get into diagnostics and page 3 bottom right how to read them.
there might be a tech sheet taped to front panel inside. Hasve to take 2 screws out of back hinge and slide top forward and lift up. Is tricky as only a small slot to get top up.
Get code and can help trying to read them.I still have problems and have been working on them for 2 years since them came out.
One of the few washers I recommend calling Sears and see if they have a service policy for around 200 dollars for a year service, they will fix it.
 
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Old 02-09-14, 01:39 PM
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I have checked error codes last week and got a variety of responses. It will show the last 4 faults. Last week they were (starting with most recent): F5E1-Lid Switch Fault; F2E1-Stuck Key; F7E1-Basket Speed Sensor Fault; & F0E5-Off Balance Load Detected
I just checked the codes again now and they were (starting with the most recent): F7E1-Basket Speed Sensor Fault; F0E0-No Fault; F0E0-No Fault; F0E0-No Fault.

Any ideas what to do next?
 
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Old 02-09-14, 03:43 PM
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Page 13 is the test for shifter, Usually if basket turns freely the shifter is bad.
part 16 on chart, called actuator
http://www.searspartsdirect.com/part...od=11021202010
Had to replace several usually with that code. Still could be something else.
 
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Old 02-09-14, 04:01 PM
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I see the test #3a: Drive System - Shifter on page 13, but I do not see any chart on page 16. Do you have a part number for the shifter / actuator?
 
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Old 02-09-14, 04:09 PM
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The link to the tech sheet.......
TECH SHEET 10280489.PDF

The actuator is pictorial part 16 and it's model # W10006355
 
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Old 02-09-14, 04:14 PM
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Thanks for the link. It appears to match the hard copy that I have. I still don't see a chart on page 16. Should I be able to reach in the top of the washer and easily turn the basket when all the indicator lights are off?

OOps I see you are not referencing page 16, but part 16 on the drawing ... which drawing.
 
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Old 02-09-14, 04:32 PM
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I found the assembly diagram showing part 16 as the actuator ... thanks. How confident are you that this is the part I need to replace?
Also, do you have instructions for replacing this part ... or maybe even a video?
 
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Old 02-09-14, 04:49 PM
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Old 02-09-14, 05:21 PM
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video pretty good but way to much work. Lean washer back against wall and work from under front. about 15 to 20 minutes it you have never done it. May have to recalibrate washer. About 80% chance of it being bad. Calibration is on tech sheet. Takes about 5 minutes with long pauses. don't stop in middle.
 
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Old 02-10-14, 07:09 AM
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One other thing. Make sure the basket turns freely. Something under basket can cause the same code. (uncommon)
 
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Old 02-10-14, 06:43 PM
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Thanks for the video references. That explains it pretty well. It looks pretty straight forward. I tipped the washer backwards against the wall at about a 45 degree angle. It will be awkward, but I will be able to get at the part to replace it. I did check the basket and it rotates quite freely. I see the calibration procedure on the tech sheet. It looks easy. How will I know if it needs calibration or should I just plan on doing it anyway? Is there any harm calibrating when it is not strictly required?

Oh, and by the way, I ordered the part today. Should have it by the end of the week.
 
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Old 02-11-14, 02:20 AM
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I've been told any time you replace a drive component Or control part do the calibration. Let us know how it works.
 
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Old 02-23-14, 09:34 AM
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I successfully replaced the actuator and re-calibrated the washer. It has been working perfectly for a little over a week now! It took me around 15 - 20 minutes for the entire repair and I found the part for $25 on eBay. Thanks for all the advice.
 
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Old 02-23-14, 03:18 PM
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Thanks for the update. Last 3 weeks i have replaced 3 or 4 of them.
 
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Old 05-24-14, 05:03 PM
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Different solution

Thanks for the great info in this thread. I had the same exact symptoms as well as the same diagnostic error code. I ended up putting the washer on it's face, and could plainly see the drive belt was horribly askew, to the point it had broken off pieces of the drive belt cover. I was able to reseat the belt properly, replace the cover, and the washer works fine again. Now, I'm not sure what caused the belt to almost come off, but it's definitely something to check out when your symptoms are as described in this thread.
 
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Old 05-24-14, 10:15 PM
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Check the pulley the center nut come loose or off. reinstall with a little loctight and problem solved. If belt cover has a groove worn in it just put it back on will not cause a problem.
 
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