Kenmore side by side fridge too cold in both freezer and refrigerator

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Old 03-19-14, 04:03 PM
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Kenmore side by side fridge too cold in both freezer and refrigerator

Hi.....I own a kenmore side by side refrigerator model 106.55522400 that is nine years old. For about a few weeks the freezer and refrigerator side have both seemed too cold. Items in the bottom drawer of the refrigerator are freezing. Items in the top of the freezer have frost on them and there is a pool of frozen water on the bottom of the freezer. I have just started to try to fix the issue but have not replaced any parts or items.

Any help would be greatly appreciated!!!

Thanks
 
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Old 03-19-14, 09:32 PM
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Welcome to the forums.

You have an all electronic controlled fridge. It uses a control board and remote sensors to control everything. I believe this is a Whirlpool model. There are two thermistors that monitor temperature. The one in the freezer controls the compressor. A common problem is failure of that sensor.

There should be a tech sheet with a diagnostic routine illustrated in it. Remove the kickpanel down in the bottom front of the unit. It should be folded up and neatly stored there.

Let me know if you find it.
 
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Old 03-20-14, 02:31 PM
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Thanks for the help.

I took off the front panel and could not locate any sheet or paper. Might I be able to find it online?

Last night after posting I looked at the fridge for a while. There was ice underneath and in the drip pan. Drip pan drain was also frozen. Got rid of all the ice and water was flowing from drip pan down to tray underneath fridge. Don't know if that is the issue or not.

Thanks again.
 
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Old 03-20-14, 05:14 PM
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There was ice underneath and in the drip pan. Drip pan drain was also frozen.
Are you talking about the coil in the freezer ? There should be no ice there. Coil frosted is ok.
If you had a clog in the line going to the collection tray down below then you might get ice under the coil.


The tech sheet can be anywhere under the fridge. Behind the front grille is the typical location although in the back is possible too.

Since you've defrosted the system. Give it a couple of days to see what happens. I have a bunch of thermometers and usually will put one in the fridge and freezer during testing.
 
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Old 05-27-14, 10:00 AM
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Kenmore side by side fridge, freezer not cold enough. Tech data sheet missing

I have a Kenmore side by side refrigerator model #10657713700. My fridge was getting too cold and my salads were freezing so I replaced the thermistor on both the fridge and freezer side. My diffuser was also making a loud clicking sound, so I replaced that too thinking it might have been broken/stuck open and was the possible culprit. Now, it seems my freezer is not getting cold enough and the refrigerator motor seems to be constantly running. I don't have the tech sheet, I couldn't find it under the grill or in the back. Is there a way to get a copy or can someone tell me how to run the diagnostic? I'd like to know if I have a faulty replacement part or if I need a new control panel or something else.

Note, I do see some ice collecting right under my diffuser box in the corner on the fridge side. So my guess is there is some cold air leaking from freezer to fridge. Is there any special sealing need when I replaced the diffuser? I didn't see anything on the old one.

Appreciate any help/guidance on my problem.
 
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Old 07-29-14, 06:49 AM
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Kelly - Did you ever figure this issue out? I am having the same issues with a similar fridge and am about to start replacing things but not sure which one to start with. I obviously don't won't to replace more than I have to.

- Doug K
 
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Old 07-30-14, 12:26 AM
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Welcome to the forums.

How do you know you have a similar fridge ?
A model number would be helpful here.
 
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