Samsung side by side refrigerator not freezing, but fridge side works.


Old 05-11-14, 10:14 PM
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Join Date: May 2014
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Samsung side by side refrigerator not freezing, but fridge side works.

I own a 2009 Samsung RSG257AARS side by side refrigerator.

It stopped freezing food while the fridge side is still cooling. Freezer's temp is higher than the fridge side - is this even possible? I thought the cold air from the freezer cools the fridge part.

I tried unplugging the refrigerator for three days and turned it back on, but now the freezer is 77F degrees while the fridge is 45F degrees (set to -4F/34F).

I tried opening the panel inside the freezer, and the evaporator coils were very clean with no frosting. The fan seems to work because I checked the air coming out when the door was closed. (yes, I locked myself inside the freezer to check).

Please help. I have no idea why the freezer is not working while the fridge side is.

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Old 05-12-14, 07:50 AM
PJmax's Avatar
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Join Date: Oct 2012
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Welcome to the forums.

I'm not familiar with this fridge and am trying to locate the correct service manual.

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