Kenmore 11023812100 not spinning


Old 09-27-14, 08:14 PM
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Kenmore 11023812100 not spinning

Hi. When I look under the machine at the motor it is spinning. The shaft goes into what looks like a transfer case and the shaft coming up out of this and into the tub is spinning. but inside the tub it does not spin. I removed the agitator and the thing under it and saw a metal shaft there that periodically moves a millimeter and stops. Something under it, what makes it move is busted I guess.

I also tried to get that piece off but whatever that metal thing holding that shaft in place won't budge ... seems to need a special tool to turn because it won't move. Any help would be appreciated. Thanks in advance.
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Old 09-28-14, 02:50 AM
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Does it agitate? Does it fill and drain? If it fills and drains but no agitate or spin you need a drive coupler, If it fills,drains, agitates with no spin and you see a streak of oil about 6 inches up inside cabinet you need a gearcase top seal, clutch and drive coupler. Let us know what you see. open top and see if agitating. You don't have to take off nut under agitator. Site to check model # is down will check later.
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