LG Front Load Washer leaking from soap dispenser tray

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Old 10-30-14, 01:18 PM
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LG Front Load Washer leaking from soap dispenser tray

For a long time now, water has been leaking from the soap dispenser tray on this washer. I am not sure why.

We contacted LG to come down and look at it and the technician stated that the PODs cause the leaking due to suds build up during wash cycle. We do NOT put the PODs inside the dispenser tray, but instead I just fling them into the washer drum before I start a cycle.

About a week has gone by and I do not see an improvement in the leak. This seems like a far-fetched excuse from the technician. Is this really the problem?
 
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Old 10-30-14, 01:46 PM
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Not a common problem. Is it leaking out the drawer?
 
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Old 10-30-14, 02:08 PM
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Yes. I haven't actually seen it leaking, but after a cycle I look at the left side of the washer, close to to the front (this is right below the drawer opening). I see water path marks there and little drops. It's definitely water coming from there and running down the washer onto the floor.
 
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Old 10-30-14, 02:42 PM
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post model # and if I can see dispenser maybe something will come to me. Worked on those for several years and can't think of anything.
 
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