Basic Clothes Washer Question

I live in an apartment complex. The clothes wash machines here all fill to the top with water, when in the first wash cycle, and set on a full load. But when the machines get to the rinse cycle, they don't even fill half way with water, and they only agitate for two minutes.

This leaves us with a full load of clothes in the machine, that are not getting rinsed, and are ending up all spotted due to the low water levels and extremely short rinse cycles.

My past experiences with my own wash machines, if I remember correctly, they all filled to the top, when set on a full load, when in the rinse cycle, and I'm sure they agitated a lot longer than two minutes.

Am I completely confused ?? Are these wash machines working properly ?? I have had this discussion with many other tenants here, and they all have the same belief, that these machines are not working properly. Could the management here had these machines setup purposely to operate this way to save on water ?? Which is my belief.....

 

Probably normal. Need the model number of the machines to be sure but modern top load washing machines use restricted water levels due to government regulations.

 

Don't add soap for the second wash cycle (the middle slot). That will make it act like a rinse. The clothes will be just as clean in the end.

 

As Fairbanks said, get us the model and make. Agree with Pulpo, only one soap cycle is necessary. Also use cold water in most cases.

 

Thanks for the replies folks !! Whirlpool is the manufacturer of the machines. There Heavy Duty Commercial Washers. I wasn't able to find a model number.

The machines start off with a full load of water on the wash cycle. Then they drain and spin. Then they fill less than half way for the rinse cycle. This is the cycle where we all ad our favorite softeners. The top half of our clothes do not get rinsed at all. The machines do not agitate well enough, nor long enough, to pull the clothes on the top of the load down into the rinse water to be able to actually rinse them. Then the machine drains again, and goes into the final spin cycle.

Basically the rinse cycle is a completely worthless operation. I'm positive my old washer filled as high in the wash cycle as it did in the rinse cycle. But it was an older machine ???????

 

The ID tag should be under the lid, down at the bottom.

Yes.... you are 100% correct. The rinse water height should match the wash water height.

You said machines.....does that mean you have more than one ?
If yes.... do they all do the same thing ?

 

The rinse shouldn't need to be the same height as the soap cycle. By that time, the clothes have been soaked & are at the bottom of the tub, anyway.

 

Lot's of machines nowadays have a lower rinse level than wash level. Can't provide any accurate information about your machines without having the model numbers.

 

I'll take another look for the model number of the machine.

Another comment about the cycling of the machine. After it spins out following the wash cycle, all the clothes are plastered against the side of the tub from top to bottom. Then the machine goes into the rinse cycle. It fills less than half full, only the bottom 2/5 of the clothes actually get submerged into the rinse water, because the top 3/5 are plastered against the side of the tub. The machine has less than a mediocre agitation cycle during the rinse, and does not pull the clothes that are still plastered onto the side of the tub down into the rinse water. This is our complaint about the water level / operation of these machines, not rinsing the full load of clothes.

Yes there are 2 of these wash machines here, and they both do the same thing.

I'll post back with the model number of these machines.