Freezer Won't Dispense Ice

Reply

  #1  
Old 05-20-15, 06:01 PM
M
Member
Thread Starter
Join Date: Dec 2010
Location: USA
Posts: 67
Received 0 Votes on 0 Posts
Freezer Won't Dispense Ice

I have a Frigidaire FRS23KF7A refrigerator that won't dispense ice. The door panel seems to be working fine; lights come on when they should, it dispenses water and the ice "flap" opens and shuts as normal. I hear a motor hum when I push the ice dispenser paddle but the ice isn't moving through the tray. I took the ice bin out, emptied it out and checked for jams, broken bits or frozen parts, but saw nothing. The ice auger, I think it's called, turns freely when I turn it by hand, but I get the impression it isn't turning when I try to get ice. Could it be the auger motor?
You folks helped me fix my stove, by the way. Thanks for that.
Martha
 
Sponsored Links
  #2  
Old 05-20-15, 07:03 PM
PJmax's Avatar
Group Moderator
Join Date: Oct 2012
Location: Northern NJ - USA
Posts: 59,170
Received 1,118 Votes on 1,038 Posts
It's probably not the motor but the linkage between the motor and the auger. Since it needs to be a quick disconnect it's a weak link in the chain. I'll stop back with info for you.

You missed a few letters at the end of your posted model number.
 
  #3  
Old 05-21-15, 04:53 AM
M
Member
Thread Starter
Join Date: Dec 2010
Location: USA
Posts: 67
Received 0 Votes on 0 Posts
I think that's the extent of the model number. When I open the door, remove the ice tray, push in the "open door indicator button," and push the ice paddle, shouldn't I see the auger turn?
 
  #4  
Old 05-22-15, 03:59 AM
M
Member
Thread Starter
Join Date: Dec 2010
Location: USA
Posts: 67
Received 0 Votes on 0 Posts
You are right: there is more to the model number: FRS23KF7A W0. The number is posted on two labels in the fridge, one without the last two digits, and behind that, one with.
 
  #5  
Old 05-22-15, 09:54 AM
PJmax's Avatar
Group Moderator
Join Date: Oct 2012
Location: Northern NJ - USA
Posts: 59,170
Received 1,118 Votes on 1,038 Posts
Thanks for the update. I'll be back later this evening to help you.
 
Reply
Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are Off
Pingbacks are Off
Refbacks are Off


Thread Tools
Search this Thread
 
Ask a Question
Question Title:
Description:
Your question will be posted in: