Clothes getting stuck, holes appearing

Clothes getting caught between drum and lip of door. Small holes in all of our clothes. Rep recommended i change upper and lower felt seals, drum glides, and rear bearing, ball shaft.
Model: Frigidaire leq2152ee1 I replaced all those things, but still between drum and rim of door,still exists. Especially at bottom. After putting on front panel, noticed drum is not resting on plastic drum support. Is that normal? Btw, clothes are still getting stuck. Any ideas?

Thanks.

 

Usual reason is the felts were not glued down good enough. Felt will slip and drum will not fit right. Did you put some grease in plastic cup for bearing. If you did not than a few years from now it will squeak. May have to get new felts as the glue really set up and will tear when you try to move them. If you had taken if apart right away than you may have reset them. Don't know how many of those I have replaced. Did you clean the old felt off good. I use a wire brush on a drill to do it.

 

Hi, thanks for the reply. Yes, I did use a lot of grease in the cup supporting the ball shaft. In terms of removing the old felt, I used a chisel, and wire brush. I removed some of the paint in a lot of spots, so I am hoping there was enough surface area for the felt to bound to. Maybe I didn't use enough adhesive. I will pull it apart tomorrow. I know I can see the top felt with the front panel still on and it seemed fine. I might have to pull off the front to get a proper look at the bottom seal. If the seals are good, what else could be the problem?

 

Seals almost always the problem. don't worry about paint a small amount of felt left on won't hurt but be generous with glue and let set up a least 5 to 10 minutes. Older dryer your type would of left rust stains.

 

Sorry, we did not clarify if your directions were in response to the gap between the drum and the lip of the door, or the gap between the drum and the plastic drum support. Perhaps it applies to both?

When I first looked at the seals (prior to replacing them), they seemed fine, and hardly worn. Against my better judgement, and via the advice of an online rep, I ordered replacements. Once they arrived i compared the new seal thicknesses to the ones currently on the door, and they seemed nearly identical, save a slight depression on the top seal. To be expected since it is carrying the weight of the door. I chatted with a different rep, and they urged me to replace them, again stating that the felt was likely the culprit. So I did. And here we are.


So, I pulled off the front panel, and both the top and bottom felts are nicely intact. They resemble the old felt, prior to me ripping it off.

Here are some images. I tried to upload them to this site, but the upload kept failing with an error. Found a site online. Hope it does not break forum rules to post an external link to an image.

This shows the gap between the plastic support and the drum.


jpg images

This one shows how much of the upper felt is visible on the outside of the drum. Was not sure how far in panel should rest.


greenshot

Got more feedback from the vendor that sold me the replacement parts. They said it could be due to either a warped drum or a warped front panel. I doubt the drum is warped, since when I rotate it, the thickness of the gap between the plastic support and the drum does not appear to change. Ditto on the gap between the lip of the door and the drum.

How can I check if the front panel/door is warped? Or the drum is warped?

Thanks!

Any other ideas?

 

Seal looks good in what I can tell from pictures. Very rare but look in drum for something sticking out, or something stuck under one of the fins. Check around air grills for anything sharp. Look at clothes before putting in dryer washer maybe making holes.