Washer wont spin or agitate


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Old 07-14-16, 08:59 AM
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Washer wont spin or agitate

I have front loading kenmore mod 11047511701, and the washer wont spin or agitate and the belt is in place, I cant shut off unless I unplug and the door wont unlock
 
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Old 07-14-16, 09:20 AM
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Are you getting any codes, They will start with a Fxx. Does the washer drain?
 
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Old 07-14-16, 10:16 AM
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I havent seen any codes and yes it drains, can you check for codes
 
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Old 07-14-16, 11:34 AM
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Take lower panel off and there is a tech sheet either taped to side or in panel. See if you can pull codes. Some models you can. Take top off and check control board on right side front. See if it is broken off mounts. If it is usually will need board.
 
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Old 07-16-16, 02:27 AM
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I did a dignostic and it came back with errors F24 temperature sensor, and F26, door switch
 
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Old 07-16-16, 02:36 AM
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it also would not finish a self diagnostic test afterward, kept blinking on clean washer
 
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Old 07-16-16, 04:38 AM
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The temperature error is pretty common I usually just ignored it. Have read that the black wires break but I don't know where. I think where they come up from the back. Door lock will stop spin can't remember if will stop agitate on your model. I would replace lock. Fairly easy job, can tell you how.
google part # 8540772 Lock I found them from 18.00 to 75.00$ Here is a break down of your washer
http://www.searspartsdirect.com/mode...rm=11047511701
 
 

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