Whirlpool fridge making a constant knocking sound


Old 02-13-18, 08:31 PM
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Unhappy Whirlpool fridge making a constant knocking sound

Hi everyone...

Our fridge is making a constant knocking sound, the knocking is coming from the left side from the FreshFlow unit...

Please check the video and the images...



Many thanks for your help
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Old 02-14-18, 04:13 AM
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WRS571CIDM00 Put model # here it is easier to copy and paste. Look under air handler in diagram. Fan # 8 sounds like hitting ice or blade is loose on shaft.

Last edited by PJmax; 02-14-18 at 08:42 AM. Reason: replaced O's with 0's
Old 02-14-18, 09:25 AM
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That is the sound of a stuck/damaged damper or with this fridge it's called a diffuser. It's a motorized damper that controls the flow of cold air between the sides.

I'm trying to find more detailed info for your fridge. The service info is lacking.

The part number is W10362947.
I would try to open that fresh air housing to see behind it.
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