Kenmore Elite Washer

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  #1  
Old 03-28-20, 10:00 AM
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Kenmore Elite Washer

Iíve been getting a god awful noise from this washer upon start up. Lots of metal on metal type noise. No agitator, no metal on metal noise on spin cycle. Iím thinking a bearing at the base of the tub. Thoughts?
 
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Old 03-28-20, 10:18 AM
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Need to give a model # before we can help. Top load, front load????
 
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Old 03-28-20, 10:59 AM
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Model # 796.29272001. Not sure if the first three numbers (796) mean anything. Also, the wash and/or the rinse cycle doesn’t seem to work. The tub tries to agitate but nothing happens. Top loading.
 

Last edited by pugsl; 03-28-20 at 01:34 PM. Reason: More info
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Old 03-28-20, 12:49 PM
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The 796 means that LG made it.

You have a space after the . in the model number. it should not be there.
So if you want to find it at the Sears parts site the space has to be deleted.

Below is a link to similar LG top load.
I am not sure how close a match it is to your unit but is at least a start. It's the best I could find.
https://drive.google.com/file/d/0BzI...V2VVlnczg/view
 
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Old 03-28-20, 01:20 PM
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Thanks for the info. It all helps.
 
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Old 03-28-20, 01:39 PM
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Took the space out in model # so ok now. Does the tub spin freely unloaded when you turn it by hand? Don't think it is a bearing as it would make more noise in spin.
 
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Old 03-28-20, 02:05 PM
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Nope, no noise when spinning the tub while unloaded. However, when I spun the bottom and would push a little to the side I did get a metal on metal sound.
 

Last edited by HOTDIY; 03-28-20 at 02:11 PM. Reason: More info
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Old 03-29-20, 01:15 AM
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Does the basket move in the tub. Basket and tub should move the same as you skake basket side to side. Any wiggle between would mean a bad bearing.
 
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Old 03-29-20, 08:08 AM
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Yes, both basket and tub move together. Most of the noise occurs at the start on wash cycle. Like itís trying to adjust for something.
 

Last edited by HOTDIY; 03-29-20 at 08:33 AM. Reason: More info
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Old 03-29-20, 09:27 AM
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You will need to get into test mode. Here is a service manual for your machine. Test start on page 19

https://www.appliancefactoryparts.co...s/143845-2.pdf
May be something in drain or recalculation pump.Have not worked on that machine in years so don't remember if it has both pumps,
 
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Old 03-29-20, 07:11 PM
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Tried pushing both spin and soil buttons at same time then the start. It didnít go into test/diagnostic mode. It just starts a regular cycle.
 
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Old 03-30-20, 01:41 AM
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Trying to remember but I think you hold bot buttons for about 3 or 4 seconds. It either beeps or lights blink than yo can go through test cycles. LG is one of the easiest to test.
 
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Old 03-30-20, 05:10 AM
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Perhaps the following will help
https://www.youtube.com/watch?v=l3AdJIXjOaI
 
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Old 03-30-20, 05:38 AM
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Iíll try that this afternoon when I get home. Thank you.
 
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Old 03-30-20, 04:30 PM
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All right guys, I watched the video and I tried that. I also tried holding for five seconds and then pushing the start button. No joy for any of this. But the noise definitely happens at the beginning of the cycle, even empty, when the wash plate starts spinning. No water is even entering the tub yet. My wife says the machine does these movements to adjust/balance the load.
 
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Old 04-18-20, 03:26 PM
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Ok guys, I found out the source of the noise. The splines on the wash plate and the splines on the drive shaft had worn down. I got the parts in and Iím not having much success getting the tub out. Iíve got some wood and a scissor jack. Drilled a short hole in a piece of wood the diameter of the shaft to stabilize the jack. Cut a piece wood to fit under the lip of the tub and nailed a couple of more short boards to close the distance and started the turning the jack. No joy! The force of the jack started the shaft boring into the wood and and started blowing out the back of the wood like a pimple. Is there a tool like a bearing puller to get this out?
 
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Last edited by HOTDIY; 04-18-20 at 03:42 PM.
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Old 04-19-20, 01:43 AM
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Back up a bit so I can see more of what you are doing. Been years since I have been in one I have to refresh mind to help.
 
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Old 04-19-20, 08:31 AM
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Trying to get the tub out so I can replace the wash plate and washer clutch. The splines are worn down making a very bad grinding screeching noise and and no agitation.
 
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Old 04-19-20, 11:52 AM
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We ever got one that bad we replaced the whole assy. To many man hours involved to mess with.
 
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Old 04-19-20, 12:14 PM
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I suppose itís possible to take everything apart from below and pound it out from the top. Thoughts?
 
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Old 04-20-20, 06:05 AM
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Perhaps the following will help.
It is an LG with top controls but I do not know how close it matches your unit.
https://drive.google.com/file/d/0BzI...NidVZvZkk/view
 
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Old 04-21-20, 04:48 AM
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Thank you for the help it is appreciated.
 
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Old 04-25-20, 03:01 PM
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A new weekend and a new attempt. In order for me to pound out the shaft I need to take the top off and disconnect the wiring. Having difficulty with these connections. I'm afraid I'll break the locking mechanism prying them out. There is no tab to press that I can see. Any thoughts?
 
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Old 04-25-20, 03:18 PM
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I got it worked out. Needed to press near the bottom middle with a small screw driver and pull. What a pita!
 
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Old 04-25-20, 04:19 PM
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Down the final connection at the noise filter and it's fighting me. No burned or melted spots that I can see but it's stuck. In the picture it looks like it's apart but it's not. I'm pulling and prying it to this point. Am I screwed? If I cut the wires and cap them will the washer run until I can replace the parts? Is it possible to get a new connector or pigtail instead of the whole harness?
 
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Old 04-26-20, 04:18 AM
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Those connections are tight. Do not cut wire as they will come off, sometimes you have to squeeze them and other times a small screwdriver will help.
 
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Old 04-26-20, 05:07 AM
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The connector looks like the type where you squeeze the tabs at the top and this releases the clip at the bottom holding it onto the receptacle on the board. I think that is the front center tab in the picture.
Try pushing down a bit, then squeeze the tabs and the pull up.
 
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Old 04-26-20, 05:12 AM
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The plastic parts are separate but something on the inside is keeping it connected. The whole thing should be apart by now. Iím wondering if the insulating material for the circuit board was poured into this connection.
 
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