Dyson DC17 vacuum: beater servicing


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Old 02-18-17, 11:27 AM
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Dyson DC17 vacuum: beater servicing

I was cleaning our Dyson 17 and took the brush out to give it a good cleaning.

I noticed that on one end, the black connector spins freely and the other is kind of tight but does move but will not spin without help.

Looking at some videos, one suggestion was to open the roller and check the and clean out the hair, lint, etc. If not, the bearings may be bad.

However, this brush cannot be opened that i can see.

Is this an issue that one end will not totally spin free while the other does not or is this normal?
 
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Old 02-18-17, 12:25 PM
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Ahhh..... the "Animal".

Your beater bar probably has hair wrapped tightly around the end. The beater comes out after removing the base plate which is held in with three quick release fasteners.

Here is a well done video on cleaning your machine.
you tube/watch/DYSON/Animal

Maybe I misunderstood you..... do you have the beater bar out of the machine and can't take it apart ?
 
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Old 02-19-17, 09:53 AM
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I have it off and I checked the end and can't see any hair.
Below is a video showing me spinning both ends.
I have to use my finger to to turn the one end while the other end spins free.
Also, a picture below showing the end cap of the bar which cannot be opened.

I may need to order a new one? Can I still use the vacuum since it does still spin the bar?

https://youtu.be/LPCqQZRqm5s

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Old 02-19-17, 10:07 AM
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Good picture. I can see that the end caps are captive and not easily removable.

I've read several customer complaints about the Dyson beater bars and upon contacting Dyson they were shipped a replacement no charge. That certainly would be a route to try.

Possibly a drop or two of 3in1 oil at that location could temporarily help.

That unit could use an 8mm or 10mm belt. It's important to know that when replacing the parts.
The new beater isn't that expensive and I would grab a new belt too. Keep the old one for a spare.
 
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Old 02-19-17, 03:55 PM
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Thanks

I hit the end with some Wd40 and ran a test on the dogs' bed and it worked like a champ.

The belt still looks good as I had it off and all of the ridges look almost new.

I will try Dyson and see if they will send a new one,,chances are they will say the unit is out of warranty.. We purchased it about 12 years ago. Did have the belt replaced since then.
 
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Old 02-19-17, 04:13 PM
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That's an older model. Probably not going to get much help from Dyson.
 
 

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