Strange GFCI issue

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Old 09-28-07, 03:35 PM
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Strange GFCI issue

Hey folks! I bought a used pretzel warmer/merchandiser that requires 12 amps, 1440 watts, 120 volt. In my store I have a 20 amp GFCI conveniently right below it, which was put there when the store was first built. When I plug the warmer in and turn it on, the GFCI trips immediately. I first thought there was a short in the warmer but when I plugged it into a non GFCI outlet it worked like a charm. I know the GFCI isn't faulty either because I plugged other things into it and it works fine and has always worked in the past as well. In fact, any GFCI that I plug the unit into at my store, it immediately trips. I can't change the outlet to non GFCI because code doesn't permit (too close to water). Any idea why it might be tripping? Thanks for any help you can provide.
 
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Old 09-28-07, 03:43 PM
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It's tripping because of a ground fault.

Contact the manufacturer of the unit and/or a service facility and have it serviced by a qualified technician.

It may be as simple as the ground and the neutral wire accidentally touching each other in plug and/or in the unit, or it could be a bad part that is causing the problem.
 
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