Circuit Breaker trips when testing wall outlet

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  #1  
Old 12-05-11, 09:50 AM
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Circuit Breaker trips when testing wall outlet

I have a product I am selling which includes an Ideal/Sperry 61-511 "Stop Shock" 3 Prong Receptacle Tester. I have received a call from 2 people that say that when they put the tester into a wall in their bedroom, that their circuit breaker tripped. One said that no lights were on the tester, which indicates an Open Hot issue. Though she says that the outlets are Hot. There is no other appliances plugged into this outlet. Can this be a problem with the tester, or some type of wiring and/or circuit breaker issue?

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  #2  
Old 12-05-11, 10:04 AM
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Well, if the breaker tripped immediately, I doubt they had a chance to see if any lights came on.

If the tester was the only thing plugged in, then the obvious answer is the tester was bad. Were they modified in any way or factory new?
 
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Old 12-05-11, 10:49 AM
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Made in China? UL approved? Did the bedroom have a AFCI breaker?
 
  #4  
Old 12-05-11, 11:03 AM
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The testers are factory new. They have been tested and have worked fine on other outlets in our location.
 
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Old 12-05-11, 11:08 AM
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I've bought lots of "factory new devices" that were defective.
 
  #6  
Old 12-05-11, 11:11 AM
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The tester are made in China and are UL approved. They are the same brand new testers sold everywhere by Ideal. I am not sure if they have an AFCI breaker in the bedroom. I do not believe that the one they plugged it into was and AFCI breaker.
 
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