Timer Help Needed

I have the exact same timer from Defiant (Part no. 1000 663 148) - it has Black, White, Blue, Green, Red wires on the timer switch.

From the wall, I only have 3 wires coming out.
1. Black
2. White
3. Ground (bare copper)

I don't believe I have neutral? I am only doing a Single Pole Installation

Here is what happened (Swtich Color ---to--- Wall Color):
1. I tried hooking up Black ---to--- Black; White ---to--- White; Green ---to--- Ground: display comes on and I can hear the switch click inside but no power or very weak power is going towards the load (an exterior plug with a fluorescent light bulb). Red and Blue wires are not hooked up to anything.
2. I tried hooking up Black ---to--- Black; Blue ---to--- White; Green ---to--- Ground: nothing. Red and White wires are not hooked up to anything.
3. I tried hooking up Blue ---to--- Black; White ---to--- White; Green ---to--- Ground: nothing. Red and Black wires are not hooked up to anything.

What am I doing wrong? I am going to see if other bulbs works better with combination #1 above.

Instruction manual says I do not need Red as it is for 3-Way installation. I also know that Green is ground wire which it hooked up to the wiring box as ground.

HELP!

 

Welcome to the forums! You don't have a neutral, but a switch loop. The white wire to your switch is actually a broke black wire and should be designated as such with a piece of black tape, but sometimes it is omitted. Without the neutral, you won't be able to use the timer.

 

Thanks. I guess I will return it to Home Depot. GI2Probably hard to explain to Home Depot as I opened all and stripped all 5 wires to make connection, etc. Will just say that it has no neutral / a switch loop.

 

You could replace the 2-conductor switch loop cable with a 3-conductor cable. Easy to do usually if you have an unfinished attic above.

 

Or an unfinished basement below.

If you want to just take it back, just tell HD it doesn't work. (Which it doesn't with your wiring) They will take it back.