Utilitech AC condensate pump not pumping

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  #1  
Old 06-26-16, 02:40 PM
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Utilitech AC condensate pump not pumping

Hi. I have a Utilitech condensate pump that all of a sudden decided to not pump out the water that collects in the plastic bin underneath. The water overflowed and I'm assuming it's why my downstairs neighbor has water damage on her ceiling. How can I fix this? The white float inside seems to be working because the "run" and "alarm" lights are both coming on when the water reaches a higher level, but I don't see or hear it running and water just sits in the bin. I'm having to manually empty it to run my AC. Any suggestions would be helpful. The image of the pump I have is below. Thanks.

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Last edited by PJmax; 06-26-16 at 05:08 PM. Reason: added pic from link
  #2  
Old 06-26-16, 05:06 PM
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Welcome to the forums.

That condensate pump should have come with a maintenance booklet. It does need to be cleaned out occasionally.

The "run" light means the pump should be running.
The "alarm" light is because the pump isn't actually pumping and the tank is overflowing.
The pump is bound up from calcium deposits stuck in the impeller.

If the pump is more than several years old...... I'd replace it.
 
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Old 06-26-16, 05:15 PM
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I had a float-less Everbuilt installed with my new Trane system. It uses electrodes rather than a float, and shuts down in winter when enough of the water evaporates from the tank, cleans itself with a self cleaning cycle, and will shut down your compressor if it should fail to evacuate. Not terribly expensive. Everbilt 120-Volt Condensate Removal Pump-EB-PUMP - The Home Depot
 
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Old 06-27-16, 01:30 PM
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Replacement is probably the best course in this case. These small pumps aren't the pinnacle of longevity.
 
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Old 06-27-16, 05:29 PM
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The water overflowed and I'm assuming it's why my downstairs neighbor has water damage on her ceiling. How can I fix this?
Downstairs neighbor? Is this an apartment? If so, call the landlord, it's his problem.
 
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Old 06-27-16, 06:46 PM
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A drip pan installed under the pump could provide some additional protection. An alarm in the pan could alert to issues.
 
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Old 06-27-16, 08:08 PM
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You will have to check if the motor is stuck or broken.
Also, if this overflowed, that means it wasn't properly installed. There is a sensor (float) to detect overflow condition and that should been wired to shut down the A/C or furnace to prevent overflow.
 
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Old 06-27-16, 08:34 PM
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@lambition

It is wired correctly as the OP needs to manually empty it to get the A/C to operate.
 
 

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