wiring a new GE PT9551 dual oven


Old 09-22-19, 12:37 PM
Thread Starter
Join Date: Sep 2019
Posts: 1
Received 0 Votes on 0 Posts
wiring a new GE PT9551 dual oven

installed new 4 wire cable to the breaker box and 50a outlet, have power on both legs at outlet but nothing on black leg when i plug in the oven, switched red leg for black leg and oven comes on but says wired incorrectly at plug. could use some help! PS didnt take the back of the oven off to check wiring there (its brand new) any help be would be greatly appreciated!!!!

Last edited by pcboss; 09-22-19 at 06:51 PM.
Sponsored Links
Old 09-22-19, 01:15 PM
PJmax's Avatar
Group Moderator
Join Date: Oct 2012
Location: Northern NJ - USA
Posts: 53,582
Received 416 Votes on 389 Posts
Welcome to the forums.

You need to check all connections even the one at the back of the oven.

From GE:
Electric wall ovens are not approved for installation with a plug and receptacle.
They must be hard wired in accordance with installation instructions.

There should have been a hardwired metal whip with bare wires that connects to a user supplied junction box.

GE wall oven installation
Old 09-22-19, 02:10 PM
Join Date: Sep 2019
Location: Canada
Posts: 489
Received 45 Votes on 43 Posts
Sounds like a bad connection somewhere.

This bad connection would be a high resistance.
So you will see 120 volts to Neutral but as soon as you plug in a load the 120 volts is dropped across that high resistance and you see 0 volts.

I am assuming you see 120 volts black to white and 120 volts red to white with the oven disconnected.
If the black to white is a fair amount less than 120 then it is ghost voltage and you have an open connection on the black wire
Old 09-22-19, 06:45 PM
pcboss's Avatar
Forum Topic Moderator
Join Date: Jul 2002
Location: Maryland
Posts: 14,957
Received 33 Votes on 28 Posts
What voltage do you have between black and red? Did you use a two pole breaker or a tandem?

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are Off
Pingbacks are Off
Refbacks are Off

Thread Tools
Search this Thread
Display Modes
Ask a Question
Question Title:
Your question will be posted in: