I have BRINKS security system installed in my home, but right now I am not enrolled in the program. I still can use all features except in case of emergency the Brings will be not notified.
Recently a CP code showed on my panel. Kind of strange, since there is no "communication" since 2 years. I checked the wiring panel and discovered that one of the wires got disconnected. This wire is orange color coded, and only one in that color. I tried to find out where is the connection missing, but without a luck. I cannot call BRINKS guys since I am not a customer at the present time. I will connect the wire myself, but don't know where.
If someone, who has the same system would kindly check the panel and see where the orange wire goes, I would appreciate it.
Thank you very much,
elnina

My system info:

Brinks 2000 Model

 

On a hunch, I would guess that it's the tamper for the RJ-31x jack and cord. Typically, these are connected to the last hardwire zone connection it's mate is normally the blue wire coming out of the RJ-31x cable. So it should go next to the (likely) only blue wire on the zone terminals.

 

Dear MrRonFL,
thank you for your help.
I am sorry, but I do not have any blue wire on the zone terminal.
elnina

 

Ok, following the orange wire, does it go into the cable that is plugged into the system's phone jack?

 

MrRonFl,
thank you for your reply.
Actually the orange wire is one of 5 wires which come out from a smaller box located just under the zone terminal. The other wires are: pink ( or light purple), red, yellow and black.
The little white box ( not a phone jack) has written on the front cover: Multi Code. ( I wish, I could send you a picture...
Thank you!
elnina

 

Ah ha! That's an important detail. Multi-Code is the brand name for a remote control for an electric gate system (there may have also been a "universal" wireless keyfob that used that name). It's possible that someone wired it into the system to perform other functions. It's actually an aftermarket add on device, not a normal part of the security system. Without knowing the specific configuration, it's hard to tell what's going on there.

I don't think that this device actually has anything to do with your comm fault issue. If you were the only person in this control cabinet in the recent past, the odds are, that that wire was never connected to anything. It's probably the unused leg of a "form-c" relay output.

Brinks is propriatory. It's possible that brinks reviewed their accounts, and deleted the account number stored in your hardware, and now, instead of going to a "dead letter" account, their reciever is simply not awknowledging your system, which would generate a communications fault (I'm assuming that you still have a land-line telephone line connected to the system, that doesn't have DSL tones on the line).