I have recently moved into a house that has a Moose Z1100e alarm system. I am not interested in getting monthly service or paying someone to get this thing going so I researched several manuals online and got the system running. Everything is working fine except it complains that it needs a new battery and Zone 01 is "Not Ready" and returning a Code 16. I know the door that is the problem and the wire connection inside the box is fine for Zone 01. I have By-Passed Zone 01 for now but was wondering how does one go about fixing the problem (as Zone 01 is a very important door and I don't know anything about alarm systems!). I can see some putty about 4 inches down from the top on both the door and the door jam so I assume this is where the technology is. They seem to match up fine so now I do not know what to do (as I do not know how you would even get to this sensor in the door jam). Any help for this newbie would be appreciated!

Thanks!
-Mike

 

The "putty" is probably the contact. It's a magnetic reed switch that should have a matching magnet on the door. If the door has been replaced, the magnet might have been thrown away with the door.

If it is indeed putty, then someone must have removed the contact.

If the contact doesn't react to a magnet aligned with it, then the contact may have failed. Depending on how the wiring was put in the door frame, this can be fairly easy, or it can be a right *******. You have to pry the contact out of the hole it's in, and try shorting the wires together. If the zone closes, then you just need a new contact. What you would be shopping for is a "presss-fit" contact.

 

Thanks for your reply. I have since discovered that the wire has been cut inside the door jam. There is a senor there and I assume a wire as well. How in the world can I get them back together? Or if I have to install another sensor, how does one get that wire down threw the floor to the craw space?

Thanks!
-Mike

 

About what I figured. There is no _easy_ way. If you are lucky, you can gently remove the upper door casing and get enough slack there to either splice and extend the wire, or simply connect a new door contact (several versions come with attached 12-24" leads)

In the worst case, you have to cut a hole in the drywall above the door to get to the wire there. The 24" long 1/4 inch drillbit can be a life saver. You use it to drill the new hole for the wire (often these wires zig-zag through the door header, then enlarge the bottom with a 3/8" to accomodate the contact.

 

I also moved into a home with a Z1100e. I powered it up and I think all the zones work OK. When I leave our home, it asks for the password which I don't have because the previous owner died! The security monitoring company that the previous owner was using went out of business, so they can't help me. Is there a way I can reset the password without knowing the current password?
Thanks,
Jack

 

You are going to need to run a websearch using the phrase "Moose Z1100e installer manual" and get an installer manual for this system. It's pretty out of date, and kinda obscure (this was the last model made before Moose went under).

There is a bypass procedure to get you into programming where you can read and change the installer and master codes, but you will need the instructions to follow along. It's not very intuitive.

 

Oh, that's not good. The z1100e dumps the installer code after 24 hours. You then need the master user code, along with some tricks in the panel, to get in installer programming.

I'll double check tomorrow, but you may be out of luck.

 

No, there is a hardware bootstrap for getting into installer programming on the Z100e. It's not intuitive, and it's very different from the prior versions, but there is a way in.

 

Your right Ron, along with my first thought, then I changed my mind before I posted. Should've gone with my gut.

Anyway, on the left side of the control panel (where the wires are), there is a white button SW1. At the bottom on the left side there is a black on/off slide switch. Power down, then power up while holding the white switch in, then release. It should be in program mode.

Location 410 is the installer code. 410# takes you there, put in the new installer code (5 digits), * to save.

Location 001 is master user code, 001# (# is the find key) new code, * to save.

Note: User codes can be up to 5 digits. If you want 4 digits, put a 0 (zero) at the end. 3 digits, put two 0's at end. It drops off any zeros at the end of codes, so they cannot end in 0.

Let me know if you can't find the manuals.

 

I'm having the same problem.....powered down, then powered up while holding the white switch in, then release. No blinking or beeping on the Display Panel. Panel says "Control Panel....Keypad....Quit".
Any ideas?
Thanks,
Jack

 

You have a moose z1100e with the z1100st LCD keypad (which was one of the earlier LCD keypads mass-marketed). The programming interface looks a bit different with that combo.

It's giving you the choice of entering either the programming for the keypad itself (for the zone descriptors and and such things) or the main control. You need the manual for the Z1100ST keypad: (http://www.myalarm.com/MyAlarmDOT2b/...er.aspx#Moose). This will give you the translation to be able to correlate this display with the standard Z1100e installer instructions.