Hi There, I am totally newbie on home security devices. We purchased two stories home that already has PC5010 security system. On the upper level there is one LCD keypad which connected to one 8 zone led keypad in the garage. There is also another 8 zone led keypad in the lower level. There are two zones created by the previous owner. One zone is to control only the lower level and the other zone is to control upper level and garage. The alarm system works fine. We renovated our house and we have a guy came to put up dry wall. We asked him to move the 8 zone led keypad in the garage to other room. The guy doesn't has any experience with the alarm system. He unplugged the keypad, move and re-wired the keypad on the other room. Some times in the afternoon, I got frantic call from the guy who installed the dry wall that the smoke detector has went off. I gave him code to disable alarm system on upper and lower level but the smoke detector won't shut off. He ended up has to unplug the smoke detector. When I come back, I saw that there is no display on LCD keypad on the upper level and there are two lights READY and TROUBLE on all keypads. If I hit STAR key, both lights off and if I hit #, both lights back online. My questions are: 1. What happened to LCD keypad? Is it fried? Why I can no longer see the display? I cannot see the trouble since I cannot see the display. 2. Why only the smoke detector that went off? Is the horn still functioning? Can it be that the guy mis-wired that caused the smoke detector to went off? What is the correct wire setup for the keypad? 3. I think the alarm still functioning since if I press the code, the system will start counting down but I won't try it until weekend. 4. What should I do to restore back everything? I pressed reset button but I still don't see any display. Thanks for your answer in advance..

Hi, I have a problem with my house alarm. Whilst sitting in my lounge i heard an alarm going off, i thought it was a neighbors so i went to check. It turned out to be my bell box siren going off.The internal sounder was not going off and no tamper lights where lit on the keypad.I Wanted to shut down the siren so i could disable the siren from the circuit board.I tried everything but could not shut it up.I put the system into engineering mode but it kept ringing,I checked the bell fuse and that was ok.I do not know what to investigate next to fault find.I did manage to disconnect the siren and the alarm works as normal but with no external bell now.The system is accenta8 mini with 4 downstair passives 5 upstair magnets and 2 keypads.It has been installed for 4 years with only 1 minor problem which was solved by putting the zone on double knock.Any help would be grately appreciated. BR Dave