PC1555RKC Zone 8 light will not go off

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Old 08-25-09, 08:01 AM
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PC1555RKC Zone 8 light will not go off

We have a DSC PC1555RKC Alarm System. 4 days ago, we had a power outage. After about 2 hours, the power came back on and the alarm was functioning without any issues. Then, 2 days ago, Zone 8 light came on RED and the System light came on ORANGE. We changed the backup battery in the main panel and reset the system time and date with *6, Master Code, 1, HH:MM, MM:DD:YY, #. We cannot seem to clear the Zone 8 light and get the system Ready. Any help would be greatly appreciated. Thanks!
 
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Old 08-25-09, 11:26 AM
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The time and date indication is what you get after pressing *2. If zone 8 is showing in alarm constantly, then it's an alarm device. The PC1555 is a 6 zone system. If you have a zone 7 and/or zone 8 then you must have a zone expander or keypad input zone set.

What do you get when you press *2?

What is supposed to be zone 8 on your system? (Sometimes the installers leave a zone list inside the system enclosure (the metal box with the battery and motherboard) if they didn't write it on the little slide out piece on the keypad.)
 
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Old 08-25-09, 12:24 PM
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When I press *2, the System Light keeps blinking in Orange. Nothing else lights up.

You are correct. We only have 6 zones. On the LCD key pad, only Zones 1 - 6 are labelled. The last 2 are not labelled 7 or 8. On the pad, the light that is lit in Red is where 8 would be (basically last zone on the pad). Based on the posts on this site, I thought that meant the Time and Date had to be reset but maybe not?

Thank you for your response.
 
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Old 08-25-09, 01:59 PM
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Originally Posted by teddy390 View Post
When I press *2, the System Light keeps blinking in Orange. Nothing else lights up.

You are correct. We only have 6 zones. On the LCD key pad, only Zones 1 - 6 are labelled. The last 2 are not labelled 7 or 8. On the pad, the light that is lit in Red is where 8 would be (basically last zone on the pad). Based on the posts on this site, I thought that meant the Time and Date had to be reset but maybe not?

Thank you for your response.

No. Only when you press #2 should the 8 light up, if it was a timer issue. If 8 is on all the time it is showing that a zone 8 is open. I would almost think that there is something wireless or like Ron said an expander board. If you look on your alarm panel, you will see 4 wires, red, black, yellow, green, that's the keybus. there should only be one set of wires in there, which is your keypad. If there is more than one set, then you have another piece of hardware tied to the system.
 
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Old 08-25-09, 02:25 PM
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Just checked the alarm panel and only see 1 set of wires (red, black, yellow and green) and only zones 1-6 are used on the alarm panel. I dont see any expander pad used. We've never had a wireless remote device and we've had this alarm for about 6 years and never had this light come up in Red.
 
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Old 08-25-09, 03:15 PM
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This is strange. You can try to power down the system, removing battery first then power. Repower, plugging battery in first, then transfomer. You can also try *8, installer code, 202. If 7 and 8 or either one is on, turn them off. Then exit.
 
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Old 08-25-09, 05:29 PM
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*8 did not work but we powered down the unit and reset the time and date and now the system is READY again. Thank you!!!!!
 
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Old 08-25-09, 07:28 PM
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It's not unheard of for this model to exhibit some odd behavior if its allowed to run on a failing battery after a power failure. The power cycle was actually going to be the next suggestion, so you should be good to go.
 
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