Help with Ademco Via 30+


  #1  
Old 10-21-09, 09:53 AM
S
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Help with Ademco Via 30+

Hi....
I thought I was doing quite well in managing to enter Programming mode, and disabling a zone that I no longer needed.
However, when I exited programming using *99, and triggered the alarm using an active zone to test the system, I find that it no longer dials the central station - which it was doing earlier today.
I recall seeing a prompt for 'Primary Phone' at one point. Could I have inadvertently erased the central station number (I didn't make any entries)?
If so, can it be restored from memory?
If not, do I enter the local 7 digit number only? or, if an area code is required, do I prefix it with a '1'?
Thanks
 
  #2  
Old 10-21-09, 10:04 AM
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Once the phone numbers are deleted, there's no way to recall them. You need to know the number that's supposed to be dialed to get the central station.
 
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Old 10-21-09, 10:20 AM
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Thanks. So by selecting that entry, *41, I automatically delected the previous entry?
I think I can retrieve the phone number from my phone log.
 
  #4  
Old 10-21-09, 11:35 AM
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When you entered *41, the next digit you entered before pressing * again overwrote the telephone number.

The standard way to disable the ademco dialer is *41* and *42* which deletes the primary and secondary phone numbers.
 
 

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