Guidance for replacing a sensor


  #1  
Old 07-12-11, 07:25 PM
K
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Guidance for replacing a sensor

Hi - We want to start doing some of the basic maintenance for our system. We have a GE Concord system, and one of the wireless window sensors has been acting odd for a while. We've been getting "Supervisory" notices and doing a system test does not clear the trouble. We have purchased a new GE window sensor and would greatly appreciate learning the steps to remove the defective sensor and replace it with the new one. The system manual does not detail how to do this swap. We own our system outright, so we have the master code. We would greatly appreciate guidance on this. It will be great to save the cost of a service visit and to have one less appointment to take off from work to accommodate! Thank you so much!
 
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Old 07-12-11, 07:31 PM
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"Supervisory" means the systems wireless receiver cannot hear from the device. Doesn't mean the window sensor is "defective" necessarily. You may have had a "low battery" trouble come in at some point and if the battery was allowed to drain to where the sensor can no longer transmit, you will then get a supervisory...that or the sensor is out of range. I would simply try swapping out the battery (maybe use the battery from the new one you bought).

If this does not solve the problem (swapping the sensor rarely fixes "supervisory" conditions...unless it was a dead battery), you'll need the installer code to program the new sensor. Master code is of no help...
 
  #3  
Old 07-14-11, 06:57 PM
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Thank you very much for the response. I'll replace the battery and see how it goes.
 
 

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