Simon XT "Error Sn Exists"

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  #1  
Old 01-07-12, 03:55 PM
B
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Simon XT "Error Sn Exists"

Hello! I have a Simon XT Revision 1.3.2. I am trying to "learn" all of my wireless equipment in. I was able to get the motion detectors, panic pendant, touchscreen and key-chains to learn without a
problem. When I went to learn the glass break detectors
(FlexGuard 60-834-95) it give me"error sn exists". Anyone have an
idea what might be wrong? I was reading in another post that
someone received the same error when trying to learn a touchpad
with the wrong software version on the xt panel. However, on the safemart website, it lists these as being compatible.

Thanks!!
 
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  #2  
Old 01-07-12, 08:43 PM
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Are you sure it's not already learned into the system (hence the error message)?

That sensor is pretty old, may be a compatibility issue...

Scroll through your existing sensors, see if the sensor is already there..delete it out if it is, and try again.
 
  #3  
Old 01-08-12, 05:45 AM
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Thanks for the response! I'm sure they are not in the system already. I figure that it is a compatability issure... The thread I was reading earlier that concerned that error message, the problem was compatability. Looks like I am going to have a bunch of these glass break sensors for sale...
 
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