Help Please!


Old 08-31-12, 09:01 AM
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Help Please!

I have currently have a Vista 10 Security system installed in my house. My old key pad quit working. I bought a new key pad from Ademco which is the Vista 20 key pad or 6148 key pad. I have it hooked up but it is in the armed position. I don't remember the old code to disarm it. What can I do to get this working asap?
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Old 08-31-12, 11:19 AM
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)Which Vista 10 version (i.e. Vista 10, Vista 10se, Vista 10p)? If the last one, you need to set the keypad address before it will work (see the installation instructions for the keypad).

In any case, remove the AC power and battery. Restore AC power and within 50 seconds, press * +# at the same time. It will come up in programming mode. Press #20 and it will read back the installer code, one digit at a time (ignore leading zeros). Write this down.

Press *99. Unless your system is set up unusually, it will be disarmed on exit from programming.

Then you will use the installer code to set a new master user code, but the specifics of that depends on which model you have.
Old 08-31-12, 01:05 PM
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Thanks so much it is now de-armed.

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