Sensor Failure message on GE Interlogix Simon (Model # 60-875-11-3)

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Old 12-09-12, 04:34 PM
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Sensor Failure message on GE Interlogix Simon (Model # 60-875-11-3)

Hello,

I have GE Interlogix Simon (Model # 60-875-11-3). For last three days or so it has been beeping few times a day and "Sensor 9 Master Bedroom failure" message. This is a Door/Window Sensor (60-670) (from page 5 in the user's manual).

The sensor seems to be working as when I open the door the keypad beeps. I changed the batteries anyway to make sure but no difference. Does anyone know how I can troubleshoot this issue? Do I need to reset the sensor somehow? If so, How?

Thanks for your help.
 
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Old 12-09-12, 04:46 PM
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Any other devices in the Master Bedroom?? If not, perform a sensor test (go in User Programming) to find this...Could be a wireless range issue....the sensor test will confirm this.
 
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Old 12-16-12, 11:01 AM
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Thanks GEGUY. There is a glass shatter sensor about 15 feet away from this sensor and has no issues. It is closer to the keypad by that 15 feet. I ran the test once but it just says sendor failure. I will rerun it today and see if I can figure it out. Thanks so much!!
 
 

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