Simon XT Shock Sensors causing false alarms

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Old 07-23-13, 10:25 PM
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Simon XT Shock Sensors causing false alarms

I have a house full of GE shock sensors monitoring windows. For some reason, two of them in one of the rooms constantly are causing false alarms for seemingly no reasons in the middle of the night. The control panel is saying they are open but they aren't. I open the window and then shut it again and viola, the panel reads closed.

I've already re-learned both sensors. Any ideas?
 
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Old 07-24-13, 03:01 AM
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Aside from making sure that the magnet is properly aligned with the reed switch, I would try swapping the physical location with a couple that are working normally. If the problem follows the device, then it's a problem with the transmitter; if the problem stays at the location, then there is something about that location that's causing a problem.
 
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Old 07-24-13, 11:14 AM
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I'll give that a whirl, thanks. Currently I have all of the internal switches set to ON (gross attack - least sensitive). Should the reed switch be in the on position as well?
 
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Old 07-25-13, 02:18 PM
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If you are using the reed switch, then yes, it should be on.
 
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