safewatch Pro 3000 issue- how to remove monitoring


Old 09-09-13, 03:40 PM
Thread Starter
Join Date: Sep 2013
Location: USA
Posts: 1
Received 0 Votes on 0 Posts
safewatch Pro 3000 issue- how to remove monitoring

Long story short. I've been scammed into a monitoring contract with a terrible company. Its lawyers next. How do I undo their monitoring of my alarm.
I tried pressing # and * together at the same time and it set the alarm off - which of course made them call me. Agh. They've been really horrible to my wife and i. Gotta get rid of them.
But how ?

We used to be with ADT. This new company came and fiddled with the Safewatch Pro 3000 and now....Am I locked out ?

Help help
Much appreciated
Sponsored Links
Old 09-09-13, 05:25 PM
Forum Topic Moderator
Join Date: Jun 2000
Location: Gainesville, FL, USA
Posts: 16,646
Received 89 Votes on 83 Posts
Did you remove AC _and_ battery power before you tried the * + #?

Retrieving Installer code
Nearly all Ademco family (this includes First Alert, Security Link, and several ADT models) panels can retrieve the Installer code by disconnecting the battery, then the AC power. Wait a minute, then reconnect power in the opposite order. Within 50 seconds, on any keypad press * + # at the same time. Unless the system has had an installer lockout feature activated, the panel should go into program mode. The details by system will vary, but the programming section number that shows on the display will be the location for the installer code (on _most_ panels this will be 20). Key in # and the location number, and the panel will read back the installer code one digit at a time. Exit program mode using *99.
Read more:
Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are Off
Pingbacks are Off
Refbacks are Off

Thread Tools
Search this Thread
Ask a Question
Question Title:
Your question will be posted in: