safewatch Pro 3000 issue- how to remove monitoring

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Old 09-09-13, 03:40 PM
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safewatch Pro 3000 issue- how to remove monitoring

Long story short. I've been scammed into a monitoring contract with a terrible company. Its lawyers next. How do I undo their monitoring of my alarm.
I tried pressing # and * together at the same time and it set the alarm off - which of course made them call me. Agh. They've been really horrible to my wife and i. Gotta get rid of them.
But how ?

We used to be with ADT. This new company came and fiddled with the Safewatch Pro 3000 and now....Am I locked out ?

Help help
Much appreciated
 
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Old 09-09-13, 05:25 PM
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Did you remove AC _and_ battery power before you tried the * + #?

Retrieving Installer code
Nearly all Ademco family (this includes First Alert, Security Link, and several ADT models) panels can retrieve the Installer code by disconnecting the battery, then the AC power. Wait a minute, then reconnect power in the opposite order. Within 50 seconds, on any keypad press * + # at the same time. Unless the system has had an installer lockout feature activated, the panel should go into program mode. The details by system will vary, but the programming section number that shows on the display will be the location for the installer code (on _most_ panels this will be 20). Key in # and the location number, and the panel will read back the installer code one digit at a time. Exit program mode using *99.
Read more: http://www.doityourself.com/forum/el...#ixzz2eRdtpXYD
 
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