simon xt

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Old 10-29-15, 06:12 AM
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simon xt

I have a Simon XT system and have a problem. I have 2 touchpads, one at the front door and one in the master bedroom, and the main panel. I can arm the system from the panel or either touchpad but can only disarm it at the panel. Coming down the stairs and being greeted by the alarm will wake me up but is not the best thing.

How can I disarm the system from the touchpads?

Thank you for any assistance.
 
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Old 10-29-15, 04:12 PM
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It sounds like that when your remote touchpad was configured, the original installer didn't configure the device to send a disarm.

Do you have your installer code and system manuals?
 
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