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DSC1832 battery problem, once main power disconnected, system off straight away.


ken-ywk's Avatar
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Join Date: Apr 2017
Posts: 1

04-21-17, 02:15 AM   #1 (permalink)  
DSC1832 battery problem, once main power disconnected, system off straight away.

Hi, I've bought a new DSC1832 panel and new battery. Connected everything and configured the zone, work as expected but one thing I couldn't figure out is the battery power for the panel. I've connected the battery to the panel, let it charge for 3 days, turn off the main power and the alarm system lost power immediately. I bought another new battery, charged for 3 days, cut off main power and the panel lost power immediately. The keypad display low battery error all the time (when main power connected) but I checked the battery voltage with multimeter, it is fully charged. May I know what is the problem here? Is it any configuration that I missed out or is it a faulty panel?

 
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MrRonFL's Avatar
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04-21-17, 03:30 AM   #2 (permalink)  
Almost certainly a faulty panel. Older panels had fuse for the battery connection, but these new ones have a solid state component that sometimes fails (not common, but it happens).

But no, there's no software configuration for this. The battery switchover is all hardware/firmware.


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