Old 10-19-17, 11:40 AM
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Unhappy Nx-6v2

The security system in my house was provided by my builder when they built the house.
Earlier this week, I lost the power to all 3 security panels. When I checked the security box inside closet I found it to be NX-6V2. There was no battery back-up provided in the box and power supply is provided by 2 white wires to 2 terminals on top . (appear like thin wires which carry low voltage). I searched for NX-6V2 manual and found that the power is provided by a transformer. I traced that these wires are coming from attic. However, I cannot locate the transformer either in attic nor in closet/master bedroom/utility room. I called the company HomePro who did initial installation and they wanted me to pay $125/hr to come and look at it.

Is there an easy way to find this transformer? Where could it be located?

Luckily the panels started working on their own and I have no clue what had happened. This happened twice last week, so I am confused. Now the service light is also turned yellow.

I would like to find out why the lights were gone and why they are back up?
Any help is greatly appreciated.
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Old 10-19-17, 04:05 PM
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Finally, I found the transformer in the attic that supplies power to the board. It was hidden on a wooden pole and I could tell that it was loose just by looking at it. I moved it to the upper socket and now the system appears to work fine.

The only issue is that service light is solid yellow. I tried power on/off, but it still remains lit.
Any idea how to fix this?
Old 10-19-17, 04:38 PM
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Did you say you had a good battery? If not, get one and install it.

Punch in a good user code to arm and disarm the system. That should reset your service light.
Old 10-19-17, 04:46 PM
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With the power failures it's probably the dual problem of the system clock needing to be set, and since you describe the system as having not had a backup battery installed, there's a battery trouble, as well.

Use the trouble table on page 15 of the user manual: http://static.interlogix.com/library...r%20Manual.pdf
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