Adding wireless door contacts for DSC 832 using RFk5500 keypad

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  #1  
Old 05-13-19, 08:48 AM
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Adding wireless door contacts for DSC 832 using RFk5500 keypad

After replacing the old LED keypad with the RFK5500, I tried adding two wireless door contacts in the garage, and ran into some issues. I have a couple of questions.
  1. After entering *8[Installer Code]898, it did not go into Wireless Enrollment Mode, but sounded a long beep. I think my 832 panel is too old (was installed about 15 years ago), and does not have this feature. Is there a way to upgrade the firmware?
  2. I tried enrolling with 804 and it seemed to work. The contact test worked and location was good. However, it did not recognize as the added zones. Then I realized that I assigned Zones 1 and 2 for the wireless contacts. I re-assigned them to be 17 and 18 (already have wired 16 zones), but I need to enter Toggle Option, with 8 dashes showing. I believe those are zone attributes. I chose to set it up as 11010001. Please let me know if this is OK. Once the display is in Toggle Option, I entered 1 for the first digit, and I was expecting it would advance to next, but it didn't, just stayed at the first digit. How can I enter all 8 digits?
  3. Once I finish adding both wireless contacts in the garage (I configured the first one as entry/exit with delay and the second one as perimeter), there will be two entry/exit doors (one from house to garage, and the other from garage to outside the house). I'd like to extend the delay time for entry. How can I view the existing time delay, and change it? Is this delay changeable for each zone or is it global for all zones?

Thank you.
 
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Old 05-13-19, 02:09 PM
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I think I figured out how to toggle the zone definition. On the Toggle Option screen, I happened to press some random numbers (like 2, 4, etc), and found the dashes turned the numbers. So for 11010001 zone definition, I pressed 1,2,4 and 8. The Toggle Option now showed 12-4---8. However, when I opened the garage entry door (zone 17), it did not show as a fault on keypad. I tested the sensor with 904, and the test was successful.
 
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Old 05-13-19, 03:14 PM
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I think you may be in the zone configuration programming rather than the zone type settings. You have to set the zone type _first_.
 
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Old 05-13-19, 04:05 PM
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Yes, I do think that even though sensor test was good, I must have done something wrong during programming. Here are the steps I think I need to go through, but I don't know what to enter for the last step.
  1. *8[Installer Code]
  2. 804 for enrolling wireless module
  3. 17 to assign to zone 17.
  4. Enter ESN.
  5. 01 to assign entry delay.
  6. Enter Hex Data --> 000000 What do I enter here?
 
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Old 05-13-19, 05:17 PM
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Yes, you have tangled up your steps.

The first four are correct. After you enter the ESN, you have to exit programming for the wireless receiver, and go back into main system programming.

Assuming that you want zone 17 to be an Entry/Exit zone; you want zone type 01.

Starting from completely out of programming:

*8 [installer code]
003
01#
117
press 8 to turn on the wireless attribute for zone 17
Press #
204
press 1 to activate zone 17 for this partition
Press # until out of programming.

Installer manual: https://cms.dsc.com/download2.php?t=1&id=13802
Progamming work sheets: https://cms.dsc.com/download2.php?t=1&id=13805
 
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Old 05-13-19, 11:17 PM
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Thanks. So, the complete steps would be like below?

*8 [installer code]
804
17
Enter ESN
##
*8[installer code]
003
01#
117
press 8 to turn on the wireless attribute for zone 17
Press #
204
press 1 to activate zone 17 for this partition
Press # until out of programming.
 
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Old 05-15-19, 09:58 AM
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Hi Ron,

I re-did the steps from your instruction. Every step seemed to go well, but the wireless door contact behaved differently. Zone 17 is showing as a fault even though the garage door is closed. I have the chime on, but there is no beep when I opened/closed the garage door. However, when I tested zone 17 using 904, Red (locked key) and Amber (triangle) lights blinked on the keypad. It seemed that communication between the contact and wireless keypad (RFK5500) is still OK. I checked the battery voltage and it measured 3.22V.

Any other suggestion? Thanks.
 
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Old 05-15-19, 10:02 AM
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I also have a second wireless door contact which has not been installed. I assigned it to zone 18. It also behaved the same as the first one (zone 17). When testing the second one, I was holding the contact right next to the keypad, so there should be no issue with RF signal.
 
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Old 05-15-19, 04:10 PM
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DSC wireless contacts have a built in tamper switch (that little rubbery piece) that has to be in place for the contact to work correctly. Is that in place on yours?
 
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Old 05-16-19, 11:50 AM
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Hi Ron,

Yes, that tamper switch is in place, and I made sure that it's at the right location when I closed the cover after checking battery.

It could be the wireless contacts are defective, but both devices behave the same, so I'm not sure.
 
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Old 05-16-19, 03:08 PM
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Double check programming location 003 and 204 to make sure you actually have the zone types set correctly and that the two zones are turned on for partition 1.
 
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Old 05-16-19, 04:57 PM
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Hi Ron,

I double checked the settings. Please see below.

*8[IC}804
17
Keypad shows;
Enter Hex Data
2C9BE0 <-- Correct ESN
18
Keypad shows;
Enter Hex Data
2D4133 <-- Correct ESN
##

*8[IC]003
Keypad shows;
Enter Data
01
Press Right Arrow > twice
Keypad shows;
Enter Data
03
On subsequent Right Arrows presses, keypad shows 00.
#
204
Keypad shows;
Toggle Option
12--------
#
117
Keypad shows;
Toggle Option
1234-6-8
#
118
Keypad shows;
Toggle Option
1234-6-8
##
Keypad shows Amber triangle
By pressing Right Arrow a few times,
Keypad shows;
Zone 17
Zone 18
 
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Old 05-17-19, 02:49 AM
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Programming wise, everything looks correct. That only leaves possibly something physical about the contact or how it's lined up with it's magnet.
 
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Old 05-17-19, 08:28 AM
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The one that is installed (zone 17), I made sure that center of magnet is aligned with the arrow mark on the transmitter. The gap between two pieces is about 1/4". Besides, I have a second sensor (zone 18) which has not been installed. Regardless of how I hold two pieces, it still shows as fault. This is very strange and frustrating.
 
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Old 05-17-19, 02:43 PM
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What model is the transmitters you are trying to install?
 
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Old 05-17-19, 04:26 PM
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Hi Ron,

It's WS4945. Thanks.
 
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Old 05-18-19, 07:48 PM
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I've had issues with these DSC transmitters, in the past. Sometimes you have to pop the battery cover and replace it, multiple times before it suddenly starts sending normally.

As described, you are doing everything correctly. If you press *2 does it display a trouble code?
 
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Old 05-20-19, 09:14 AM
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Which DSC wireless transmitter is reliable?

When I pressed *2, it showed faulty zones, 17 and 18, but no other trouble code.
 
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Old 05-20-19, 09:47 AM
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Just talked to the technician from the monitoring company. He also said that I did everything correctly. He suggested to try replacing battery. I will try it, but it's a 3V battery and I measured the voltage @ 3.2V.
 
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Old 05-20-19, 03:13 PM
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These things can be surprisingly finicky about batteries. It _sounds_ like a battery that should be good, but you never know.
 
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Old 05-20-19, 03:59 PM
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I will try the new battery.

Just couple of more info. I bought a key fob and programmed, and it worked without any issue. I also have a EyzOn ethernet module, so I get message and email when there is arm/disarm and fault. I get messages when I activate/deactivate these wireless contacts. Based on this, I also think that the problem is with the wireless contacts.
 
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Old 05-22-19, 07:31 AM
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Ordered and received couple of Energizer CR2 batteries yesterday, and tried them. Still behaved the same.

I removed both zones (set ESN to 000000), and tried assigning zone 25 to the lose contact (not installed), using sections 004 and 205. When I tested it using 904, it still showed that location is not good even though I was holding the contact and magnet right next to the keypad. Red locked key and Yellow triangle LED's blinked alternately.

One thing different this time was, after adding zone 25, it did not show as fault when I exited from programming mode. Previously,as soon as I exited the programming mode, Yellow triangle LED was on, and zones 17 and 18 were shown as fault. I have no idea why it behaved differently.

When I tried contact and magnet putting together and pulling away, zone 25 was not shown as fault.
 
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Old 05-22-19, 04:26 PM
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I called the monitoring company technician again and told him that replacing battery did not solve the problem. He came over and checked, and confirmed that everything I did was correct. He called DSC technical support, and walked through programming, and it was correct. The conclusion was that ESN was NOT correct even though ESN that I entered matched the one on the contact label. It is also strange that this happens on two contacts.

Just to prove the ESN of contact is the issue, the technician brought in a wireless contact (made by Secure Wireless compatible with DSC system). He programmed it, and voila..... IT WORKED the first time.

I wasted so much time for DSC contacts. I guess I'll just have to return them since I have no way of reading ESN.
 
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Old 05-22-19, 04:27 PM
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At this point, either you have a faulty receiver in that keypad, or you managed to get a batch of faulty transmitters. Even though the keyfob worked, it works through a different "channel" since it's an unsupervised device.

That's DSC's standard transmitter. They really haven't fooled with it much, in years.
 
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Old 05-22-19, 04:31 PM
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The Secure Wireless cotnact (EV-DW4975) is very tiny and thin compared to DSC contact. I can't mount it with screws, but only with 3M double-sided tape. One problem I have is door frame is not flat. It has ridges and slanted. I don't think a small 3M tape will the contact securely. Is there any other way to securely mount the contact?
 
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Old 05-24-19, 02:49 PM
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In the past, I've had to use E6000 or or liquid nails to glue a small piece of smooth plastic or thin wood trim to that kind of trim to mount contacts or transmitters.

I don't generally recommend it, but you might come out better putting the transmitter on the door, and the magnet on the door sash. This model contact isn't as likely to have the battery get jostled loose from the door impact.
 
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Old 05-27-19, 11:24 PM
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Thanks Ron. That's exactly what I did. The magnet is tiny, I placed it on the door trim, and placed the transmitter on the door.
 
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