Caddx nxg-8

Old 02-05-22, 03:36 AM
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Join Date: Feb 2022
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Caddx nxg-8

I have bought a new Caddx NXG-8 which has been setup in 3 partitions. Each partition has a keypad (NXG-1830-EUR ) where when I open a door/window the LED becomes blue and when all closed it becomes green. The problem is that when I open a window in partition A for example, the keyboard Led light of partitions B and C becomes blue (even though their doors/windows are closed). Does anyone have an idea how to correct this? Thank you
Old 02-05-22, 04:49 AM
Join Date: Sep 2015
Location: US
Posts: 1,233
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Panel isn't sold in the US but I found a manual online. I'm not exceedingly familiar with Interlogix, but would check zone programming first; make sure those zones aren't assigned to all partitions (it probably won't be obvious).
Check keypad programming (if available).
Also check user/code options; using a high-level code or being a high;level user may cause keypads to display faults in multiple partitions.
Others more familiar with Interlogix should be along and may be of more help. Good luck!
Vownz voted this post useful.

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