Caddx nxg-8


  #1  
Old 02-05-22, 03:36 AM
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Caddx nxg-8

I have bought a new Caddx NXG-8 which has been setup in 3 partitions. Each partition has a keypad (NXG-1830-EUR ) where when I open a door/window the LED becomes blue and when all closed it becomes green. The problem is that when I open a window in partition A for example, the keyboard Led light of partitions B and C becomes blue (even though their doors/windows are closed). Does anyone have an idea how to correct this? Thank you
 
  #2  
Old 02-05-22, 04:49 AM
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Panel isn't sold in the US but I found a manual online. I'm not exceedingly familiar with Interlogix, but would check zone programming first; make sure those zones aren't assigned to all partitions (it probably won't be obvious).
Check keypad programming (if available).
Also check user/code options; using a high-level code or being a high;level user may cause keypads to display faults in multiple partitions.
Others more familiar with Interlogix should be along and may be of more help. Good luck!
 
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