I recently had my fireplace converted over to a vent free gas log. The make is Rasmussen. I turn it off and on with the remote control. It has the pilot light flame that is always on in order for the remote control to work. Is it normal for the pilot to make the area warm in front of the fireplace? I am just a bit concerned that it has too big of a flame and is wasting gas too.

Hi, We have a new Majestic direct vent natural gas fireplace. (Majestic CDVR33 – Natural Gas) After burning it at least 30 hours continuously it is still emitting terrible chemical odor. The odor is smells so toxic we do not operate when we are in the home. We had a gas fireplace in our previous home. It produced a burning dust smell for 30 minutes at the start of the winter season. After that there was no smell or stink for the remainder of the season. The fireplace was professionally installed. Recently we had an independent professional gas fireplace installer/service person with 20 years experience attempt to locate the stink. He checked everything. (Cleaned everything, checked for gas leak, checked for CO, checked the venting, and checked for anything to close to the fire box.) He said the odor is coming from the fireplace. We had numerous people come to our home and they all agree the burning plastic/chemical odor is not normal. When we ran it over night on two separate occasions, even with three windows open, we both woke up feeling congested. We have two CO / gas detectors in the room with the fireplace. Both detectors have only ever had readings of 0%. Please provide suggestions to eliminate this odor. Thank you. :wall: