Gas log burner lights and clicks and goes out?

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  #1  
Old 03-03-19, 08:38 AM
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Gas log burner lights and clicks and goes out?

Have a Sirocco Vola 860 from B&Q bought under a year ago has not worked correctly since B&Q donít want to know! Had to contact Sirocco direct sent new gas valve and thermocouple, fitted but pilot lights lovely fire ignights, clicks and goes out. Donít know what else to do Sirocco donít have engineers even under guarantee! Useless company as B&Q. Is. Could gas pressure be a problem ? Can anyone help please?
 
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  #2  
Old 03-03-19, 09:15 AM
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Welcome to the forums from the UK.

This is predominantly a North American based site. That unit isn't even sold here.
I found a manual. Not terribly helpful but it lists trouble codes.
Are you getting any codes ?
Manual says needs professional installation which means the gas pressure does need to be set.
Is the link your unit ?


Vola 860 manual (pdf)
 
  #3  
Old 03-03-19, 09:50 AM
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Thank you for the down load. Have given up using remote using manual controll. Will get the pressure checked again itís worth a try. Thanks again. Trevor
 
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