My gas fireplace won't turn off

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Old 11-12-19, 01:43 PM
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My gas fireplace won't turn off

I'm able to turn the key until it won't turn anymore, but the fire will not go off. What can I do?
 
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Old 11-12-19, 02:46 PM
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How do you normally turn the fire off and on? Usually a "key" is used for the main gas shutoff and is not used for daily on/off. Also, make sure you are turning the key in the correct direction. They are usually 1/4 turn. One way is on one way is off. If the valve is bad and you can't turn off the flame any other way then shut off the gas at your gas meter or propane tank.
 
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